- Plan and execute in-store promotions and events- Maintain social media channels through content curation and using analytics to increase engagement & interaction- Collaborate with other senior-level management on store operations, sales and brand growth- Coordinate scheduling for marketing events, promotions, training and social content- Creatively and quickly develop solutions to problems- Handle administrative tasks such as phone calls, drafting/proofreading documents… Show more - Plan and execute in-store promotions and events- Maintain social media channels through content curation and using analytics to increase engagement & interaction- Collaborate with other senior-level management on store operations, sales and brand growth- Coordinate scheduling for marketing events, promotions, training and social content- Creatively and quickly develop solutions to problems- Handle administrative tasks such as phone calls, drafting/proofreading documents, upkeep of office supplies- Provide impeccable customer service and coach team members to maintain brand standards- Field customer complaints and concerns; maintain a calm, positive attitude when dealing with unsatisfied guests- Manage and coordinate charitable donations and store presence within the community- Oversee assembly, organization and delivery of catering orders to ensure food quality and guest satisfaction Show less