+ Processed Life Insurance Applications at every stage from transaction creation to Case Manager and Underwriter assignment. + Contributed quickly to Nationwide’s Life New Business Submit Team by matching teamproductivity within 2 months, increasing my personal monthly productivity by 104% in 5 months while training on 7 different tasks

Was a .NET bootcamp student at Tech Elevator.Completed Projects:Mood Music Suggester App - moodify: - A web app where users can use sliders to indicate the type of music they want to hear, which then generates a 10 song playlist with song details and an embedded youtube link. Users can also request admin access, which would allow them to view the Top 10 songs appearing in playlists, add, edit, delete songs in the database, as well as accept or deny other admin access requests. - Created a Full Stack web app using paired programming, Vue.js, CSS, HTML, Javascript, C#, VS, MS SQL Server across 4, two-day, Agile sprints.Candy Store Cash Register App- A console app that keeps track of inventory, sales, and money received or returned while making wholesale transactions with customers. - Created classes using Object-Oriented programming principles, like Inheritance, to create methods to display on an interface. Used File I/O to read inventory files for the app, as well as log all transactions onto a file.Money Transfer App-A console app that allows a user to register and login as an authorized user to transfer money to other users, see a list of sent and received transfers, and specific transfer details all stored in a SQL database. -Using paired programming, built both the server and client side for an ASP.NET Web API using C#, RestSharp, SQL, and OOP.

+ Exceeded average weekly metrics for orders reviewed per hour over the past 2 years, preventing fraud orders from processing while ensuring customer orders ship promptly. + Improved and developed research techniques as well as distributed them to my team, and trainees, increasing our overall efficiency and accuracy while reviewing orders.+ Volunteered to train 30 international contractors in a condensed period of time, ensuring they had the knowledge and tools to perform their duties at a similar level to our senior team members. + Created training documents that quickly provided answers to common questions allowing all team members to maintain expected hourly metrics.

+ Responsible for running the check out counter and maintaining the drinks and dining room areas ensuring customers received warm service in a well maintained environment.

+ Resolved problems both independently and with team members to minimize effect on overall workload and customer shopping experience. + Prioritized tasks, completed them concurrently, and switched tasks when necessary, providing an enhanced customer shopping experience even on solo shifts.