Jordan Kramer Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

• Onboarded eleven new logo accounts and 100+ users• Drove 462% YoY growth through July 2024 on accounts owned• Contributed $3M+ annual consumption revenue for all accounts impacted through July 2024• Work directly with two Account Executives on 30+ new and existing accounts• Positioned reference architecture diagrams to 15+ financial services customers• Built industry-specific solution, G2M play, and led webinar for investment management firms to improve time to value• Received “Get It Done” award in Q1 of FY25 among team of 28 for work with strategic financial firms migrating onto our platform, enabling their teams, identifying and removing blockers, and ensuring the success of their deployments

San Francisco, California, Us

• Served mid-sized tech companies in the Bay Area and was recognized for expertise in Salesforce's analytics offerings• Led discovery and product demos to obtain buy-in from key stakeholders and address customer needs, driving over $1.4M in new business• Identified new use cases and provided recommendations to scale customers' businesses, leading to $6.4M in expansion business with existing customers• Continuously created re-usable assets to drive team efficiency, provided feedback to product teams to improve roadmap for customers, and partnered across departments to remove obstacles for 50+ accounts• Led architecture review sessions to map customers current state and provide recommendations to consolidate systems and reduce customer technology spend• Led customer journey mapping and business capability workshops to improve customers' business processes and fill capability gaps• Consistently ranked as a top performer in every quarter I was directly aligned with AEs

Bellevue, Washington, Us

• Led machine learning POC, working with the Data Science team to build and present a lead scoring model to improve sales efficiency and lead conversion rates• Wrote technical reference document used by entire company of 200+ employees to create their own reports and dashboards on CRM data to drive insights• Identified gaps and improvement areas to re-design three processes, drive efficiency, and reduce errors• Coordinated $42 million worth of chemical orders, working with Compliance, Transportation, and 3PL personnel to ensure customer satisfaction and retention

Bellevue, Washington, Us

Bellevue, Washington, Us

Toronto, On, Ca

• Designed individualized learning plans for 15+ students to master content and improve performance• Regularly tutored students in ACT prep, algebra I and II, trigonometry, Latin, and formal logic

St. Louis, Mo, Us

• Gained detailed technical experience working with internal customers across 50+ departments to digitally transform hospital’s inventory management and tracking systems• Trained 10+ staff members on inventory tracking devices and process• Architected solutions to meet department needs in regulated environment

Master Of Science - Ms, Information Systems

B.A., Philosophy With Honors

Education record