-Responsible for communicating directly with clients in the greater Phoenix Metro area and working outside of standard business hours to provide exceptional cleaning services

Oversaw the online grocery pickup process and ensured smooth operations. Exceeded customer expectations for ease of shopping, variety, freshness, and cleanliness. Loaded orders into customer vehicles, offering excellent customer service and a smile. Monitored inventory and notified the store general manager about out of stock items and any other issues. Lead and motivated the pickup team to achieve high performance. Provided support and guidance to team members to foster a positive work environment. Conducted regular team meetings to discuss operational issues, updates, and continuous improvement strategies.

Sourced, screened, and recruited candidates by using databases, social media, and personal networking. Conducted interviews using various reliable recruiting and selection methods to filter candidates within set deadlines. Assessed applicants’ relevant knowledge, skills, soft skills, experience and aptitudes. Acted as a point of contact and built influential candidate relationships during the selection process

-Part of a hand-picked team responsible for providing outstanding customer interactions and solutions to problems across all of PayPal’s services -Provided fast, knowledgeable, and friendly service to all callers.

-Monitored shift coverage and provided assistance whenever it was needed-Trained new employees and provided technical support for co-workers when necessary-Provided security and outstanding customer support via phone for U-Haul employees, management, and customers

-Responsible for the book keeping and collecting of rent payments, deposits, and past due fees -Acted as a point of contact for tenants in person, over the phone, and through printed notices

-Provided positive leadership and direction to staff while staying an active member of the team throughout-Responsible for improving overall sales for the location and managing orders of new product with budget in mind