• Serve as business unit liaison for the business unit and IT for managing cross functional projects• Identify opportunities and develop solutions to capture divisional and operational KPIs• Manage system life cycles, including instrumentation software and LIMS systems. • Develop and maintain numerous operational dashboards and reports using Power BI resulting in greater operational visibility• Act as divisional Single Point of Control, and Subject Matter Expert for novel solutions from proof of concept through validation • Lead modernization projects on local and global teams from proof of concept through validation

• Lead divisional SharePoint migration from SharePoint 2010 to SharePoint Online• Developed novel project tracking methods that increased accuracy of quote times and increased customer satisfaction• Enhance and maintain current SharePoint environment enhancing business unit processes. • Implement enhancements to workflow systems to increase throughput and efficiency• Act as project manager for cross departmental initiatives

- Create custom reports, dashboards and tools using various platforms for analyzing trends. ( Excel\VBA, Salesforce and Business Objects).- Monitor and modify budgets while ensuring transparency of key financial or budgetary information- Write and distribute Study protocols and amendments.- Review on-going study data and report any potential costly trends or effects.- Provids administrative backup support for day-to-day study specific activities or tasks.- Draft protocols and protocol amendments for review and approval.

•Reviews data to verify integrity and consistency for completeness, accuracy, and suitability, including data adherence to protocol, data coding integrity, reliability of collection, and interpretation. •Execute SAS programs for the purpose of analyzing and reporting data to be included within clientele reports.•Maintains organized, complete, and up-to-date study documentation, testing, and validation / quality control documents and programs in compliance with company standards and Good Laboratory Practice regulations.•Manage workload to ensure timeliness of project completion. •Run statistical analyses using established systems and / or standardized coding procedures and practices. •Review protocols for consistency with SOP and regulation.•Identify root cause and lead troubleshooting for procedural issues pertaining to data transformation and reporting. •Perform quality control for department deliverable and ensure reports meet sponsor specifics.

· Work with Report Services Personnel, Laboratory Personnel, and Study Directors to produce accurate, on-time report components (tables, graphs, PDFs, etc.) and supplemental report components · Coordinate the document creation process and data-entry process.· Modify programs to accommodate special reporting needs.

•Provide client facing sales and support for technical issues. •Coordinate product development, inventory, and track employee sales. •Built strong client relationships to ensure satisfaction and continued business.•Quickly asses complex technological issues•Coordinate and assessed standard time quotes for completion of assigned workloads•Recognized by regional leaders for support of clientele and staff.