Jordan Fox Email & Phone Number

Atlanta, Georgia, United States

Customer advocate and trusted adviser for key clients in achieving B2C communications goals. Collaborate with internal teams to resolve issues and increase customer success.

Atlanta, Georgia, United States

Customer advocate and trusted adviser for key clients in achieving B2C communications goals. Collaborate with internal teams to resolve issues and increase customer success.

Greater Atlanta Area

Initially held this position with Mblox. Following the acquisition of Mblox in July 2016, I joined the CLX North America Customer Success team. CLX Communications is now Sinch: #WeAreSinch

Greater Atlanta Area

Qualified leads and directly closed or referred to the optimal channel partner. Navigated prospects through complex sales process from lead to close by fully understanding their needs and identifying future growth potential.I held this position at Mblox. In July 2016, Mblox was acquired by CLX Communications which is now Sinch.

Greater Atlanta Area

• Create web content. Provide PR, communications, and marketing consulting services.
• Serve as admin of a 4000+ member Facebook group about the City of Chamblee and admin of a private neighborhood Facebook group.
• Act as moderator of a 17k+ member Georgia Outdoor Facebook group.
• Former Chair of Dresden East Civic Association PR Committee, Developed quarterly newsletter, social media, website, and related activities.
• Created web content for clients including community pages for a real estate agent.
• Assisted nonprofits with social media strategy.

Greater Atlanta Area

• Utilized consultative sales presentations and compelling proposals to convert prospective customers across the US into closed sales. Quench is now owned by Culligan.
• Generated $350K+ in recurring revenue by closing 600 new multi-year contracts.
• 109% over sales quota in 2012. Recognized by CEO for top performance.

Greater Atlanta Area

• Oversaw all operations while personally serving up to 100 customers. Promoted to Senior Manager for outstanding performance.
• Developed and implemented highly successful marketing campaign in Northeast Office resulting in company record of 1000+ Leasing Agent referrals in 2008. This represented an increase of over 220% from 2006.
• Hired, trained, and motivated up to nine employees including five Top 10 salespeople and #1 salesperson for all of 2009.
• Improved business processes through numerous suggestions adopted by company including enhancements to website, database, training materials and customer literature.

Greater Atlanta Area

• Supported clients in locating apartments by creating customized searches to find the best customer fit in an inventory of approximately 1000 apartment communities.
• Achieved #1 in company sales out of 60 in 2005 and the 4th quarter of 2006.
• Maintained Top 5 in sales for eight quarters with average close rate of 40%.