Jordan P.

Jordan P. Email and Phone Number

SaaS Customer Success | People Leader | Operational Excellence @ ScreenCloud
Jordan P.'s Location
Charlotte Metro, United States, United States
Jordan P.'s Contact Details

Jordan P. work email

Jordan P. personal email

About Jordan P.

Jordan P. is a SaaS Customer Success | People Leader | Operational Excellence at ScreenCloud. They possess expertise in social media, advertising, customer service, public relations, sales and 14 more skills. Colleagues describe them as "Jordan excelled as an account manager. He went above and beyond his role in providing Converse the information and resources needed to work with Thread International. Converse was able to form an ongoing relationship due to his effort. It was a pleasure to have worked with with such a genuine and friendly person whom deeply cared about growing Thread International’s mission." and "Jordan has been a fantastic Account Manager to work with.His attention to detail, continuous follow up , and understanding of a brands needs and challenges, have all contributed to him providing a professional positive service in my experiance.This individual understands clearly what working with a brand means and is highly recommended... oh and he's just a great guy all round!"

Jordan P.'s Current Company Details
ScreenCloud

Screencloud

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SaaS Customer Success | People Leader | Operational Excellence
Jordan P. Work Experience Details
  • Screencloud
    Director Of Customer Success
    Screencloud Nov 2024 - Present
    London, London, Gb
  • Innovint
    Director Of Customer Success
    Innovint Jun 2024 - Oct 2024
    Portland, Or, Us
  • Ekos
    Senior Director Of Customer Success
    Ekos Sep 2022 - Oct 2023
    Charlotte, North Carolina, Us
    As the Head of Customer Success, I oversaw the CS strategy and vision for the company. Customer success management, implementation, and technical support teams reported to me. I was responsible for the retention, expansion, product adoption, and creating the digital strategy for our customer base.
  • Ekos
    Director Of Customer Success
    Ekos Nov 2021 - Sep 2022
    Charlotte, North Carolina, Us
    Ekos helps craft beverage makers streamline inventory, production, sales, and accounting with one affordable business management software.
  • Snagajob
    Manager, Peoplematter Software Account Management
    Snagajob Apr 2021 - Nov 2021
    Glen Allen, Va, Us
    PeopleMatter was acquired by Fourth Enterprises October, 2021.Led the PeopleMatter software account management team, including Senior Account Managers, Account Managers, and Technical Account Managers.- Drive team growth, revenue quota, organizational health, and customer satisfaction- Identify and make recommendations for improvement in the areas of Process, Efficiency, Productivity- Work cross-functionally with Customer Support, Leadership, Product, Marketing, and other organizations to formulate the best strategy for team’s accounts- Support the AM’s in owning the business relationship with some of our largest and most strategic customers, by enhancing and growing new relationships within their accounts
  • Abstract
    Senior Strategic Customer Success Manager
    Abstract Nov 2019 - Apr 2021
    San Francisco, California, Us
    Abstract Notebooks was acquired by Adobe January, 2022. Managed the end-to-end onboarding, renewal, and adoption growth of approximately 100 top-tier Enterprise customers including: Wayfair, Comcast, and Lowe's.
  • Abstract
    Enterprise Customer Success Manager
    Abstract May 2019 - Nov 2019
    San Francisco, California, Us
    Abstract is a design intelligence platform that helps teams gather requirements, review designs, and continuously measure what works, all in one space.
  • First Insight, Inc.
    Strategic Account Manager
    First Insight, Inc. Jul 2018 - May 2019
    Warrendale, Pa, Us
    Developed and maintained relationships with key stakeholders, including C-level leaders, and influencers within organizations with annual revenues of $500M+.First Insight is a SaaS solution that empowers retailers and brands worldwide with actionable consumer insights to make product, pricing, and marketing decisions that drive results.
  • Thread International
    Senior Account Manager, Brand Partnerships
    Thread International Jan 2017 - Jul 2018
    Pittsburgh, Pa, Us
    As Thread's Account Manager, I built Thread's brand partner portfolio from the ground up. I cultivated and fostered relationships with key stakeholders at the biggest apparel and footwear brands in the world. I drove demand for First Mile material throughout the supply chain and worked closely with brand partners to incorporate Thread's First Mile membership.
  • Trustpilot
    Senior Account Executive
    Trustpilot Jul 2015 - Jan 2017
    Copenhagen K, Dk
    Trustpilot (www.trustpilot.com) is a review community that builds trust and transparency between consumers and businesses. As a Senior Account Executive I initiated and managed B2B sales process from start to finish in acquiring new business partners. • Promoted to Senior Account Executive within first 9 months of employment • Top performing Account Executive (Q1 - 2016)• New hire training class valedictorian• Assisted in monthly new hire training and participated in mentor ship program as a mentee • Assisted team members in running exploratory/discovery calls, demos and closing new business
  • Kimberly-Clark
    Sales Account Manager
    Kimberly-Clark Jan 2014 - Jun 2015
    Irving, Tx, Us
    Provided full-service solutions that combine innovative products with insights and expertise to create environments that are healthier, safer, and more productive. www.kcprofessional.comManage Central Florida B2B SalesCreate Demand for Business to Meet Profit and Sales Growth TargetsMaintain Existing Business with Key End User AccountsPerform Key Administrative and Capability Enhancement Responsibilities
  • Kimberly-Clark
    Sales Account Manager - Venture Team
    Kimberly-Clark Jul 2013 - Dec 2013
    Irving, Tx, Us
    1/4 recent college graduates picked through an extensive interview process to be brought into KCP corporate office for a specialized training/development program• Completion of KC101 and KC201 training courses, including Culture of Accountability.• Completion of Personal Selling Skills training course. (PSS)• Gained experience through shadowing KCP Certified/Veteran Sales Professionals.• Increased knowledge of KCP platforms and sales techniques.• Understanding of KCP tools including but not limited to Salesforce, BI and KCPzone.• Completion of Challanger Sales Training Program including Presentation Skills Training

Jordan P. Skills

Social Media Advertising Customer Service Public Relations Sales Time Management Marketing Strategy Facebook Marketing Communications Public Speaking Management Account Management Customer Relations Direct Sales Corporate Communications Marketing Brand Development Promotions Microsoft Office

Jordan P. Education Details

  • Central Michigan University
    Central Michigan University
    Public Affairs

Frequently Asked Questions about Jordan P.

What company does Jordan P. work for?

Jordan P. works for Screencloud

What is Jordan P.'s role at the current company?

Jordan P.'s current role is SaaS Customer Success | People Leader | Operational Excellence.

What is Jordan P.'s email address?

Jordan P.'s email address is jo****@****ail.com

What schools did Jordan P. attend?

Jordan P. attended Central Michigan University.

What are some of Jordan P.'s interests?

Jordan P. has interest in Consulting, Social Media, Communications, Sales, Health, Networking, Weight Training, Education, Environment, Advertising.

What skills is Jordan P. known for?

Jordan P. has skills like Social Media, Advertising, Customer Service, Public Relations, Sales, Time Management, Marketing Strategy, Facebook, Marketing Communications, Public Speaking, Management, Account Management.

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