Senior Technical Support Engineer
Current
Feb 2024 - Present
AeroLeads people directory · profile
Jordan Tom Email & Phone Number
Senior Technical Support Engineer at ServiceNow
at
ServiceNow
1 work email found
@servicenow.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support Engineer at ServiceNow
Location
San Jose, California, United States
Company size
Who is Jordan Tom? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jordan Tom is listed as Senior Technical Support Engineer at ServiceNow at ServiceNow, a with 5 employees, based in San Jose, California, United States. AeroLeads shows a work email signal at servicenow.com and a matched LinkedIn profile for Jordan Tom.
Jordan Tom previously worked as Senior Technical Support Engineer at Servicenow and Technical Support Engineer at Servicenow. Jordan Tom holds Software Development from App Academy.
Company email context
Email format at ServiceNow
This section adds company-level context without repeating Jordan Tom's masked contact details.
{first}.{last}@servicenow.com
89% confidence
AeroLeads found 1 current-domain work email signal for Jordan Tom. Compare company email patterns before reaching out.
Profile bio
About Jordan Tom
Electrical Engineer turned Software Engineer, solving problems one by one, one line at a time.Skills: Ruby on Rails, JavaScript, Node, React, Redux, HTML, CSS, SQL, MySQL, PostgreSQL
Listed skills include Microsoft Word, Microsoft Excel, Powerpoint, Microsoft Office, and 11 others.
Current workplace
Jordan Tom's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
6 roles
Jordan Tom work experience
A career timeline built from the work history available for this profile.
Technical Support Engineer
Aug 2021 - Feb 2024
Instructional Assistant
Mar 2021 - Aug 2021
Analog Product Engineer
-Qualified high-voltage ultrasound transmitter, and successfully released into production-Pinpointed critical design error on high-demand, low-yielding product, coordinating redesign efforts and increasing weekly yield by 40% after completion-Devised report on common failure modes in production units, identifying main causes and probable fixes, leading to yield improvement as high as 30%
Nov 2015 - Jul 2018
Test Engineer
-Located root causes on failed units, reducing debug time by 50%-Improved test capacity by assembling additional test stations, improving daily output by 33%-Trained dayshift and swing-shift operators on new test flows, enabling continuous testing throughout the day-Updated Linux auto-testing scripts to add test coverage and maintain reliability
Jul 2014 - Nov 2015
Intern
- Refactored existing Microsoft Kinect camera program to execute object recognition program for Mattel- Produced 10-week plan pertaining to end goal and oversaw team fo students to accelerate progress- Presented research paper to Mattel programmers regarding possible future projects on Kinect
Jan 2013 - Mar 2013
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
CC
Connie Cao
Colleague at ServicenowPalo Alto, California, United States
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MR
Manideepak Reddy
Colleague at ServicenowHyderabad, Telangana, India
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A(
Anthony (Aj) Vozella
Colleague at ServicenowFranklin, Massachusetts, United States
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DS
Dipti Sharma
Colleague at ServicenowBengaluru, Karnataka, India
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CM
Christopher Mandic
Colleague at ServicenowFort Lauderdale, Florida, United States
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DB
Daryl Brown
Colleague at ServicenowBonney Lake, Washington, United States
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JW
James Warner
Colleague at ServicenowDublin, County Dublin, Ireland
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DT
Denis Therien
Colleague at ServicenowGreater Montreal Metropolitan Area, Canada
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AN
Alan Norris
Colleague at ServicenowGreater London, England, United Kingdom
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SM
Subhajit Manna
Colleague at ServicenowKolkata, West Bengal, India
View →
Connie Cao
Colleague at ServicenowPalo Alto, California, United States
View →
MR
Manideepak Reddy
Colleague at ServicenowHyderabad, Telangana, India
View →
A(
Anthony (Aj) Vozella
Colleague at ServicenowFranklin, Massachusetts, United States
View →
DS
Dipti Sharma
Colleague at ServicenowBengaluru, Karnataka, India
View →
CM
Christopher Mandic
Colleague at ServicenowFort Lauderdale, Florida, United States
View →
DB
Daryl Brown
Colleague at ServicenowBonney Lake, Washington, United States
View →
JW
James Warner
Colleague at ServicenowDublin, County Dublin, Ireland
View →
DT
Denis Therien
Colleague at ServicenowGreater Montreal Metropolitan Area, Canada
View →
AN
Alan Norris
Colleague at ServicenowGreater London, England, United Kingdom
View →
SM
Subhajit Manna
Colleague at ServicenowKolkata, West Bengal, India
View →
2 education records
Jordan Tom education
Software Development
App Academy
Bachelor’S Degree, Electrical Engineering
California State Polytechnic University-Pomona
FAQ
Frequently asked questions about Jordan Tom
Quick answers generated from the profile data available on this page.
What company does Jordan Tom work for?
Jordan Tom works for ServiceNow.
What is Jordan Tom's role at ServiceNow?
Jordan Tom is listed as Senior Technical Support Engineer at ServiceNow at ServiceNow.
What is Jordan Tom's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Jordan Tom at ServiceNow.
Where is Jordan Tom based?
Jordan Tom is based in San Jose, California, United States while working with ServiceNow.
What companies has Jordan Tom worked for?
Jordan Tom has worked for Servicenow, App Academy, Microchip Technology, Foxconn, and Guiang Corporation.
Who are Jordan Tom's colleagues at ServiceNow?
Jordan Tom's colleagues at ServiceNow include Connie Cao, Manideepak Reddy, Anthony (Aj) Vozella, Dipti Sharma, and Christopher Mandic.
How can I contact Jordan Tom?
You can use AeroLeads to view verified contact signals for Jordan Tom at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Jordan Tom attend?
Jordan Tom holds Software Development from App Academy.
What skills is Jordan Tom known for?
Jordan Tom is listed with skills including Microsoft Word, Microsoft Excel, Powerpoint, Microsoft Office, Customer Service, Pspice, Matlab, and Pscad.
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