Owner Relations Representative
Current- Serve as the primary point of contact for royalty and working interest owners, effectively addressing inquiries, resolving discrepancies, and ensuring positive owner experiences. Utilized strong communication skills to.
- Research title ownership and provided recommendations to correct DOI discrepancies, reducing revenue adjustments and enhancing data accuracy.
- Ownership transfer processes, including reviewing probate, trusts, and title documents. Conducted curative reviews to confirm chain of title, facilitating timely and compliant transfer of interest ownership along with.
- Coordinated with revenue and joint interest billing teams for all well ownership updates and interest or date changes regarding PPA’s.
- Support the escheatment process in the land database and company processes to enhance company efficiency in managing abandoned property and dormant accounts.
- Leveraged division order software (e.g., W Energy) to streamline DOI maintenance and reporting processes. Spearheaded process improvement projects, implementing new workflows that increased efficiency and reduced data.