Jordan Rancharan Email & Phone Number

United States

• Serve as the primary point of contact for royalty and working interest owners, effectively addressing inquiries, resolving discrepancies, and ensuring positive owner experiences. Utilized strong communication skills to explain complex ownership issues clearly and professionally.• Research title ownership and provided recommendations to correct DOI discrepancies, reducing revenue adjustments and enhancing data accuracy.• Ownership transfer processes, including reviewing probate, trusts, and title documents. Conducted curative reviews to confirm chain of title, facilitating timely and compliant transfer of interest ownership along with releases and suspense processes.• Coordinated with revenue and joint interest billing teams for all well ownership updates and interest or date changes regarding PPA’s.• Support the escheatment process in the land database and company processes to enhance company efficiency in managing abandoned property and dormant accounts.• Leveraged division order software (e.g., W Energy) to streamline DOI maintenance and reporting processes. Spearheaded process improvement projects, implementing new workflows that increased efficiency and reduced data entry errors by over 15%• Support acquisition and divestiture efforts through due diligence, verifying ownership and revenue interest. Maintained high data integrity standards by reconciling records and validating ownership changes

The Woodlands, Texas, United States

• Processed high volumes of transactions daily, accurately handling substantial cash amounts to support branch operations. Maintained meticulous cash controls, balancing both teller drawer and branch vault daily to ensure zero discrepancies.• Reconciled bank statements and transactions regularly, gaining extensive knowledge in banking, finance, and accounting practices. Demonstrated continuous learning in branch operations to support financial accuracy.• Developed strong relationships with a diverse customer base, understanding individual and business banking needs and product preferences. Assisted with various transactions, including individual accounts, business accounts, and loan payments, ensuring high levels of customer satisfaction.• Provided support across multiple branch locations, adapting to each community’s unique banking needs. Upheld strict confidentiality standards to protect sensitive customer and organizational information, reinforcing trust and security.

The Woodlands, Texas, United States

Supports a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences, ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business, build customer loyalty by converting customer relationship marketing and customer capture, maintains awareness of all sales, promotions and applicable ringing procedures, displays general product knowledge of all categories, understands and adheres to brand standards, maintains an awareness of loss prevention by fostering a culture of honesty and connecting the link between customer service and shrink, possesses and demonstrates a genuine desire to provide excellent customer service to both internal and external customers.

Houston, Texas, United States

Part of a records management conversion project at Murphy Oil & Gas Company. Responsible for assessing and conducting records inventories in various departments as assigned, Aid in training incoming staff on process and procedures.

Spring, Texas, United States

Responsible for greeting customers with a warm and professional manner, handle the tasks for directing clients to the stylist, maintain the records of client’s current contact information, scheduling appointments for client as well as make courtesy calls to remind them of upcoming appointments, assist with monthly product counts and communicate supply inventory requirements to the Salon Manager.