-Demonstrate excellence in customer service and operational efficiency through ticketing, ushering, and guest assistance roles on game days for Men’s Ice Hockey and Lacrosse Programs-Execute in box office tasks such as ticket scanning, and facilitating seamless entry for fans, including assisting with ticket purchases and seat location inquiries-Provide crowd control assistance and parking management for up to 22,000 spectators

-Contribute to the management of daily operations and provide supervision for a team of 30+ employees-Assign and delegate tasks to employees on an ongoing basis, providing much needed motivation and making certain that projects are completed efficiently and effectively-Support a focus on exceptional customer service for 3000+ patrons, addressing any issues or concerns that they have-Coordinate the set up and break down of various events held at the club such as swim meets, golf outings, concerts and other youth activities

-Maintained the cleanliness and upkeep of pool and parking areas to provide a safe and welcoming environment for patrons-Aided in the setup of special events, such as concerts and youth activities while supporting a teamwork based environment -Operated tram system to safely transport patrons to and from their vehicles

-Oversaw game-day management of SUNY Cortland Football Program to guarantee a proper gameday experience for 6000+ spectators -Led a team of 10 student volunteers assisting with setup/breakdown, assigning in game roles and evaluating their performances -Coordinated announcements, music, graphics etc. with the Associate Athletic Director and SID

-Managed daily attendance and administrative tasks for Professor Dodds' Sport Law class-Provided consistent support to students by promptly addressing inquiries and clarifying course material, enhancing learning outcomes-Facilitated comprehensive test reviews, aiding student preparation and contributing to the overall success of the class

-Coordinated giveaways and promotional events for 50,000 spectators to increase brand awareness for the Football and Men’s and Women’s Lacrosse programs-Assisted with the coordination and execution of mid-game fan competitions, enhancing the overall game-day experience for attendees-Managed marketing tables and distributed merchandise to fans-Contributed to curating content for Syracuse Athletics promotional social media platform, focusing on Twitter, efforts were dedicated to promoting engaging game day activities

-Provided 40 hours of support to both the softball team and track and field program-Operated music, scoreboard, and live stream systems to ensure smooth and engaging events-Recorded and measured trial results for long jump, triple jump, and high jump events

-Took on the responsibility of conducting daily facility maintenance to uphold a clean and functional environment for members -Played a crucial role in monitoring merchandise and supplement inventory levels, ensuring products were promptly restocked when necessary-Implemented a rigorous cleaning and sanitization routine for fitness equipment after each session, contributing to the overall health and safety of the facility