Area Manager internship at an AMZL location in the Washington D.C. Metro Area. Trained in Amazon Operations L4 management, team-based leadership and how to use data dashboards to monitor KPIs and ensure an effective and efficient workflow in a fast-paced environment.

Gained hands-on experience installing, maintaining and troubleshooting Cisco Catalyst & Merakiswitches in a server room. Provided technical support for Xerox & HP printers, Microsoft Teams,Windows 11, Office 365 and assisted in maintaining and updating the company’s internal SharePointsite. Presented, developed and implemented a full stack Python AI transit project, earning approval from the board of directors, an award from the APTA and an interview from the DRPT.

Fulfilling and processing student textbook orders for the beginning of each university semester.Responsibilities also included the organization of textbook inventory and data entry related to filing,sales and rentals.

A retail sales and customer service environment with responsibilities that included the complementary installation of various automobile parts along with a broad knowledge of parts inventory.

- Processed and filled prescriptions using the RxConnect system while maintaining HIPAA compliance.- Resolved insurance rejections and coordinated with prescribers to address delays and communication issues. - Maintained accuracy and efficiency during high-volume hours while prioritizing positivepatient interactions.