Jordan Smith Email & Phone Number

Phoenix, Arizona, United States

Ventura, California, United States

Responsible for successful execution of new product development and leading operational excellence for global R&D and Product Development team- Apply the Fortive Business System (FBS) to drive business results and foster a culture of continuous improvement- Manage funnel of kaizen events that drive continuous improvement initiatives at all levels of the organization- Develop leaders who are well versed in FBS and who leverage these tools to deliver sustained results- Streamline product lifecycle management, allowing resources to shift from sustainment to new product development- Use FBS to ensure on-time delivery of product releases, helping teams course correct when needed- Drive process and productivity improvements in manufacturing, product development, sales, legal, and service teams- Pioneer processes that get used by Fortive’s portfolio of 20+ operating companies around the worldThe Fortive Business System (FBS), is our Lean Manufacturing System, inherited from Danaher and based on the original Toyota Production System (TPS).

Santa Barbara, California, United States

Responsible for growing the mobile robot Business Unit in North & South American markets through strategic partnerships with Tier 1 OEMs- Consistently met quota and exceeded growth targets by up to 10% for new and existing accounts - Formed strategic partnerships with executives at Tier-1 OEMs and E-commerce giants- Grew customer base through a combination of inbound and outbound marketing- Developed and executed targeted campaigns, including paid advertising, trade shows, webinars- Leveraged data analytics to refine marketing efforts and sales strategies- Hired and trained additional staff to support strategic key accounts- Led onboarding of new partners, ensuring customer success in the first year- Defined formal processes and standard work for business development, marketing, and customer support- Implemented funnel management best practices for monitoring funnel health and conversion

Radford, Virginia

Responsible for North America Sales Operations, Business Development, and Channel Management- Directed North America channel partner network, including engagement, promotions, and operational reporting - Managed team of Business Development Reps (BDRs) responsible for growing top-of-funnel pipeline- Improved early-stage funnel velocity by 41% while also doubling our conversion rate, resulting in 3x more quotes YoY- Led successful execution of strategic initiatives through effective cross-functional execution of policy deployment- Led go-to-market strategy for $60MM robotics business- Led development and roll out of new pricing strategy for $160MM business- Set sales targets, standardized business reporting, and leveraged new technology to drive process improvement- Defined, tracked, and implemented business objectives, strategy, and processes at global scale- Hired, trained, and mentored new sales professionals- Conducted monthly, quarterly, and annual business reviews with executive staff- Partnered with Finance to design sales compensation plans, analyze historical sales data, and forecast future sales- Implemented sales enablement tools to maximize efficiency, ensure accurate and clean data, and provide visibility into day-to-day key indicators- Partnered with Marketing to implement marketing automation best practices and build out Account Based Marketing (ABM) infrastructure- Drove operational efficiency of sales and marketing by automating and improving processes, tools, and dashboards

Santa Barbara, California

Team Leader responsible for Kollmorgen global web properties, digital strategy, and sales enablement tools- Successfully orchestrated a paradigm shift in Kollmorgen’s digital strategy, building up internal capabilities allowing for rapid and sustained growth- Grew team from one to six direct contributors and dozens of indirect contributors- Built online support community for Kollmorgen products with 10,000+ monthly active users- Led successful re-platform of Kollmorgen.com to Drupal CMS resulting in 80%+ reduction of page load times, 100%+ increase in user sessions, and improved organic search rankings- Optimized web content and navigation using SEO and mobile first best practices- Integrated Kollmorgen.com with Salesforce CRM for lead generation- Led successful migration of Kollmorgen web properties from on-premise to cloud hosting- Team leader responsible for software architecture, server administration, and user experience- Mapped user journey and conducted UX testing of prototype designs and new features with customers- Mentored and directed team members on project maintenance and feature development- Trained product mangers, customer support staff, and application engineers on content creation process- Hosted regular project reviews with key stakeholders from sales, customer support, and marketing

Santa Barbara, California

Responsible for print and online product documentation and support materials- Collaborated with engineers to write customer facing documentation for Kollmorgen products- Wrote, published, and updated release notes and manuals for software and hardware releases- Created digital concepts and marketing materials for new products- Managed updates of the support website for critical product lines- Developed secure and private websites to provide support for high profile customers - Monitored and reported web traffic using Google Analytics

Santa Barbara, California, United States

Provided consulting and design services for numerous clients including restaurants, small businesses, and e-commerce stores. Services included web development, web hosting, website optimization and security, graphic design, SEO, email marketing, and Google Analytics.

Master Of Business Administration - Mba

Concentration: General Management

Bachelor'S Degree, Computer Science And Economics