Jordan Vidra Email & Phone Number

Columbus, OH, US

- Partner with internal teams on goal oriented initiatives- Scale and grow opportunities for Tier II Solutions- Assist with integration of partners (internal and external) and level-set responsibilities and expectations- Provide continued support to AMP Product as solutions team- Manage hypercare (as part of AMP) diligently with vendors during brand.

Columbus, Ohio Metropolitan Area

- Ensure SLA’s are being met - Perform preliminary research to clarify unknowns & questions- Triage escalations through a review and prioritization of tickets with the technical & product team- Creating & performing runbook descriptions for troubleshooting & resolution- Run queries, review reports to proactively identify problems- Identify proactive.

- Develop processes for issue intake and resolution - Manage issue intake, triage and resolution - Provide relationship management for vendors such as specialty pharmacies, labs and schedulers - Serve as liaison between vendors, field staff, internal partners and project managers - Communicate with clients and internal teams as necessary - Provide.

Columbus, Ohio Area

-Directly responsible for the leadership and development of 11 Account Coordinators-Serve as a lead, mentor and trusted partner for all team members leading through our core values.-Assist in living out core values for all of Customer Operations team members-Continue mastery of account coordinator tasks while maintaining day-to-day work in the HubExpress.

Columbus, Ohio Area

- Provide exceptional inbound and outbound account support over phone, email, and web-based chat.- Assist with Covermymeds users in completing and simplifying the prior authorization process.- Integrate EHRs and provide hospitals and providers with ePA functionality at the point of prescribing.- Manage existing user accounts, analyze usage, and collect.

- Gain comprehensive knowledge of the Homage product line, history, and shipping procedures- Communicate with customers via email, telephone, live chat, in person,Twitter, Facebook, and Instagram- Utilize customer feedback and common issues to direct improvements to the website- Coordinate with social media and retail teams to ensure cohesive and.

Easton Town Center

- Assist in Greeting and welcoming customers to the Homage clothing store- Help manage returns and exchanges for customers- Assist by Stocking and restocking sold items in front store as well as backstock- Work at warehouse with shipping and handling with online sales- Aid home office and warehouse with auditing and tracking overall sales and maintaining.

Easton Town Center, Short North

• Assist in Greeting and welcoming customers to the Homage clothing store
• Assist by Stocking and restocking sold items in front store as well as backstock
• Aid home office and warehouse with auditing and tracking overall sales and maintaining supply levels including inventory, returns/exchanges
• Continue to brand Homage as an upcoming company with high morals and values

Ohio Stadium Woody Hayes Drive

- Manage Club Level of Ohio Stadium and assist with spectators in club with various needs - Help plan and manage events for certain groups such as, proms, banquets, athletic meetings- Work football Saturdays during the game - Work with caterers to assist with meal planning

Bowling Green Ohio.

- Embroidery for local police, fire and rescue squads. Special requests such as scout uniforms, biker uniforms, Davis Besse power plant.

Downtown Columbus

- Assist ticket department with single game ticket sales, preparation of the pass list for visiting scouts, and season ticket package preparation and distribution. - Assist the community outreach department with birthday parties, special events and fundraisers. Assist merchandise operations by maintaining the security, appearance, and experience of Clipper.

- Encourage Leader’s Circle as an easy and effective way for all donors to make an investment in United Way based on a percentage of their salary.- Encourage Community Builders to those who give at a leadership giving level but do not qualify fir a United Way affinity group.- Promote the benefits to membership for United Way’s Leadership Giving groups: Key.