Jordan Thomas Email & Phone Number

Moorestown, Nj, Us

Camden, New Jersey, United States

- Charge company expenses to proper general ledger accounts and cost centers by analyzing invoices/expense reports and recording entries- Pay vendors by monitoring discount opportunities, verifying federal ID numbers via IRS W-9 form, scheduling and preparing checks, resolving contract, invoice, or payment discrepancies and documentation; issuing stop-payments- Reconcile and apply payments received from clients and insurance carriers- Analyze Accounts Receivable & Accounts Payable ledgers to ensure accuracy of company invoicing and communicate discrepancies both internally and externally- Prepare daily and monthly financial reports using the Accounting system and Excel- Assist with other Accounting/Financial functions as needed, including clerical support, cash receipts, billing, filing and various profit center analysis

Mount Laurel, New Jersey, United States

- Perform daily reconciliations of hotel financial transactions including accounts payable, accounts receivable, and general ledger entries.- Process invoices, expense reports, and vendor payments promptly and accurately, ensuring compliance with company policies and procedures.- Assist in the preparation of monthly financial statements and reports.- Take deposits through PMS or Sertifi.- Monitor and summarize payment system batching.- Monitor Chase and AMEX Chargeback, develop and submit dispute cases.- Maintain organized and up-to-date financial records, ensuring timely and accurate documentation for audits and regulatory compliance.- Assist with payroll processing.- Participate in inventory management processes, conducting periodic counts and reconciliations to minimize discrepancies and optimize inventory levels.- Support senior accounting staff in tasks as needed, demonstrating flexibility and willingness to contribute to the team's success.

Mount Laurel, New Jersey, United States

- Greet guests upon arrival and process guest check-ins and check-out, verifying identity and processing payments.- Answer phone calls and direct to appropriate point of contact/departments.- Answer guest inquiries and provide information about the reservations, charges, hotel, local attractions, and services.- Ensure guest satisfaction by responding to guest inquiries and complaints in a timely and professional manner.- Maintains accurate records of guest accounts, reservations, and payments.- Ensure all safety and security protocols are followed.- Process guest room keys and provide directions to guests.- Work alongside Housekeeping, Food and Beverage, Accounting and Sales Departments to ensure guest needs are fulfilled.- Maintain cleanliness and orderliness of the front desk area.

Mount Laurel, New Jersey, United States

- Oversaw daily operations of the shop, ensuring a smooth and efficient workflow in areas such as staff scheduling, inventory management, and customer service.- Completed ServSafe Manager course and obtained certification.- Trained, mentored, and supervised staff on customer engagement, quality control, and adherence to company policies and procedures.- Managed and monitored inventory levels and product quality.- Implemented and enforced hygiene and safety standards, conducting regular inspections to maintain a clean and sanitary environment in compliance with health regulations.- Handled customer inquiries, concerns, and feedback, resolving issues promptly and maintaining a positive customer experience.- Delegated tasks and coordinated staff rotations to optimize efficiency and maintain a high level of service during peak hours.- Stay informed about industry trends, new products, and customer preferences to continually enhance the coffee shop's offerings and maintain a competitive edge.

United States

- Completed a ten-week, full-time, remote summer internship with AT&T Corporate, joining the Project Management Team in the Center Operations Organization to support leading programs and projects across a wide variety of organizations.- Supported projects requiring organization, communication (written and verbal), collaboration, data analysis, and the ability to meet deadlines.- Attended regular meetings with staff and supervisors concerning the development of software programs.- Assisted in improving team system and PowerBI processes/programs to ensure the best agent and customer experience.- Provided support against scope, schedule, and key milestones.- Provided support with documentation, analysis, information gathering, and sharing.- Partnered with stakeholders to enable successful prioritization, development, and delivery of project goals.

Bachelor Of Arts - Ba, Psychology

Associate Of Science - As

- Achieved Dean’s List During Multiple Semesters

Psychology

- Achieved Dean’s List Fall 2019