* Assigned (Full-time) to the Custom Business Application department for the Store Support Group of PetSmart.* Design, develop and maintain desktop and web applications built under .NET platform. From small to critical applications for HR department, Finance, Merchandising, Legal, Supply Chain, Customer Service, and others.* Resolve issues for custom applications via ticket system and make enhancements trough an RFC process. Analyze and communicate issues to the business, management and other team members, and provide possible solutions.* Assist different areas of the business to translate requirements into technical specs, in order to create new systems, or modify existing applications.* Provide support and maintenance to the main portal of the company (SharePoint). Create and customize workflows, sites, lists, forms, manage permissions and handle special requirements.* Coordinate with multiple teams from the IT department in order to deliver solutions to the business, such as BI, Infrastructure, DBAs, Security, Networking, SAP, among others.* Provide support and maintenance for a CRM application (Astute ePowerCenter v7.2).* Assist different teams on the IT department for tasks related to development under .NET platform.* Stablish a continual improvement mechanism for the custom applications (30+) under our control.* Job position 5% onsite 95% offshore.

* Assigned (Full-time) to the development team on the IT department. My primary duty was to provide support for a large and critical custom .NET application for the business. This application is the portal that provides information about the sales for the different insurance products of the company (car, health, life and home). This portal is a reporting system and is used by executives and senior management of the business to analyze sales and performance of the products. The reports include dashboards, charts, grouping tables and interactive reports.* Duties included development of new modules for the application, add functionality to existing modules, resolve issues, and extract information from the DB, develop and maintain interactive reports and dashboards.* Create and maintain complex processes from SSIS, to import data from multiple sources, transform and export data.