- Tested processes and flows for accounting software. - Performed User Acceptance Testing with potential clients

- Led QA efforts, documenting 150+ bugs, writing test plan cases, and executing regression tests. - Implemented automated tests using Playwright, reducing the execution time by approximately 88%.- Utilized BrowserStack for mobile device testing, increasing test coverage on various devices.- Implement Automated to CI using Github Actions.- Created guide videos for clients enhancing user onboarding.

- Designed and implemented an automated test management system using GitLab, reducing third-party costs. - Integrated the new Test management system to automated Cypress UI and API tests. - Performed maintenance and refactoring on automated tests.- Wrote and executed manual tests for email clients, ensuring a bug-free release.

- I led the creation of test plans ,test cases and performed test runs for the part of the products that utilized our internal blockchain technology.- Automated and designed testing strategies for regression, API, SDK, performance, and database testing using tools such as Cypress, Postman, and Artillery.- Defined customer support strategy, automation of responses, and reports for Hubspot.- Integrated tests into the development pipeline in Gitlab for CI/CD.- Wrote reports at the… Show more - I led the creation of test plans ,test cases and performed test runs for the part of the products that utilized our internal blockchain technology.- Automated and designed testing strategies for regression, API, SDK, performance, and database testing using tools such as Cypress, Postman, and Artillery.- Defined customer support strategy, automation of responses, and reports for Hubspot.- Integrated tests into the development pipeline in Gitlab for CI/CD.- Wrote reports at the end of each Scrum cycle. Show less

Agente de Servico al Cliente Bilingue para Tmobile

Agente de Servicio al cliente y ventas