Corporate strategy leader driving US and Latin America growth in the Contact Center BPO sector, with excellent record of launching new operations and countries from Latin America.Rich, deep knowledge of key critical success factors : Talent, locations, the mix of the different markets and opportunities from Spanish,Hispanic, Spain and Brazil and English.Ability to influence and lead cross-functional teams and gain consensus among key stakeholders. Additional value via development of alliances with local Governments and entities to jointly promote Job creation , cost alleviation and language skills, developer of a unique model of cooperation between corporations and local governments.Solid network of talent and organizations in the Industry in the Latin America Region , management and consolidation of various regional projects in different countries for large US organizations. Ability to combine external and internal factors to develop a world-class brand and reputation for the employees ,the potential candidates , the clients, the community and Government & entities.Fluent English and Spanish, some fluency in Portuguese and Italian .Country &Regional Management •Business Development • Operations •P&L Management •Government Relations • Strategic Alliances & Joint Ventures •Market & Region StrategiesNew Countries • Start-ups • Executive Relations • Change Management •Team Leadership