AeroLeads people directory · profile
Jorge Serrano Email & Phone Number
Customer Experience Manager / Public Relations
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 71%
Role
Customer Experience Manager / Public Relations
Location
Tijuana, Baja California, Mexico
Who is Jorge Serrano? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jorge Serrano is listed as Customer Experience Manager / Public Relations based in Tijuana, Baja California, Mexico. AeroLeads shows a matched LinkedIn profile for Jorge Serrano.
Jorge Serrano previously worked as Sports VIP Manager at Caliente Interactive. Jorge Serrano holds Licenciado, Derecho from Universidad Autónoma De Baja California.
Profile bio
About Jorge Serrano
Líder profesional en atención a Clientes VIP y relaciones públicas, enfocado a la experiencia de usuarios. Cuento con amplia experiencia de 10 años en este rubro laborando en empresa líder de apuestas en México. Mi capacidad de liderazgo, planeación, capacidad de análisis y síntesis, así como el pensamiento estratégico ha sido fundamental para la atracción y retención de clientes.Mi principal enfoque es la orientación al cliente y a los resultados, generando lealtad y analizando las necesidades de los clientes importantes que permiten el aumento de la rentabilidad, incluida la planificación estratégica y administración financiera para realizar eventos. Soy Bilingüe lo cual me permitió establecer comunicación con equipos fuera del país obteniendo mejores resultados en la operación diaria.
1 role
Jorge Serrano work experience
A career timeline built from the work history available for this profile.
-
Sports Vip Manager• Created the VIP Experience department: designed structure, created strategies and implemented procedures for its proper administration, with these events resulting in the loyalty and retention of 95% of customers.• Carried out the analysis of potential clients that allowed to develop strategies to implement promotions and incentives for our clients, obtaining 25% monthly reactivation and 90% retention.• I led teams, having up to 15 people reporting directly and up to 100 indirectly, taking ethics and values as the foundation for the integration of these teams, while also helped to identify their potential for development and professional growth, supporting the career plan of each employee.
1 education record
Jorge Serrano education
FAQ
Frequently asked questions about Jorge Serrano
Quick answers generated from the profile data available on this page.
What is Jorge Serrano's role at their current company?
Jorge Serrano is listed as Customer Experience Manager / Public Relations.
Where is Jorge Serrano based?
Jorge Serrano is based in Tijuana, Baja California, Mexico.
What companies has Jorge Serrano worked for?
Jorge Serrano has worked for Caliente Interactive.
How can I contact Jorge Serrano?
You can use AeroLeads to view verified contact signals for Jorge Serrano, including work email, phone, and LinkedIn data when available.
What schools did Jorge Serrano attend?
Jorge Serrano holds Licenciado, Derecho from Universidad Autónoma De Baja California.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Jorge Serrano you were looking for.
View similar profiles
