Jorge G.

Jorge G. Email and Phone Number

COO / CIO targeting automation, robotics and artificial intelligence opportunities. @
Jorge G.'s Location
Raleigh-Durham-Chapel Hill Area, United States
Jorge G.'s Contact Details
About Jorge G.

Proven senior technology executive with deep expertise in service operations, supply chain strategy, enterprise information technology and business transformation. Demonstrated success in leading global operations and managing large-scale enterprise systems implementations. Significant experience in a wide range of industries including: high technology, distribution, retail, manufacturing and consumer packaged goods. Innovative top-line change agent skilled at marshalling internal and external forces to deliver dramatic business results. Fluent in Spanish.Specialties: Business Transformation, Global Supply Chain, Customer Service Management, ERP and Supply Chain Solution Implementation, Cyber Security, Application Development, Overseas Operations

Jorge G.'s Current Company Details
BGS

Bgs

COO / CIO targeting automation, robotics and artificial intelligence opportunities.
Jorge G. Work Experience Details
  • Bgs
    Partner
    Bgs 2016 - Present
    International management consulting company advising the executive management of technology, distribution and manufacturing companies.Leading all aspects of business transformation projects: marketing, delivery and customer support. Particular concentration on start-up companies and restructured entities requiring executive leadership. Recent engagements:• Advising CEO and Founder of Healthcare Data Management start-up company in the development of the technology infrastructure and service delivery methodology supported with AI technology.• Led the Operations and IT functions for a distributor of mobile device accessories. Recruited to stabilize the operation. The engagement resulted in the consolidation of distribution centers, selection and migration to a new ERP system, and best-in-class operational performance through automation and robotics solutions within 6 months. • Managed all manufacturing and logistics reviews, technology evaluations and business strategy due diligence for a private equity firm developing a portfolio of IoT (internet-of-things) technology companies. The ongoing initiative evaluated multiple companies and is currently advancing to the acquisition negotiation phase with several candidates.• Advised CEO of a technology start-up company on all operational aspects, including: manufacturing, distribution, retail, customer service, and finance initiatives. Additionally, assisted with Series A funding.
  • Quality One Wireless
    Chief Operating Officer
    Quality One Wireless 2011 - 2016
    International value-added aggregator of communication and internet-of-things (IoT) connected devices. Q1W links Asian manufacturers to all major US carriers (including ATT, Verizon, Sprint, T-Mobile) through engineering, marketing, manufacturing, distribution, and logistics services.Responsible for all operational aspects of the company, ranging from forward and reverse logistics, product engineering, strategic sourcing, supplier and customer contract management, customer service to product planning, forecasting, IT infrastructure and strategic planning. The position manages all internal and external operations and reports to the CEO.
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  • Hagemeyer North America
    Cio
    Hagemeyer North America 2007 - 2009
    Managed IT organization with $25M annual budget, 90 professionals and 20 enterprise applications. Directed IT strategy development, enterprise architecture management, application management, tools/methods deployment, technology platforms and systems operations. Provided business and technical leadership in planning, developing, deploying, and maintaining leading edge enterprise-wide systems and solutions.• Saved $5M revamping IT strategic direction and operational approach. Company IT strategy was outdated, with costly, inefficient systems and poor operational support. Led team of 50 to refine IT strategic plan and implementation roadmap. Executed new business intelligence platform, implemented web based order entry, and transitioned to new VAN (value added network). Innovative approaches led to operational savings in excess of $5M.• Consolidated disparate IT systems after mergers and acquisitions. Multiple, overlapping applications were causing processing delays, poor customer satisfaction, and excessive cost. Directed ERP consolidation plan, reducing enterprise systems from 4 to 1. Completed consolidation of accounting systems. Deployed enhanced tax management and warehouse management systems. Streamlining led to $25M+ in operational cost savings.• Streamlined IT organization, achieving 20% efficiencies. Project management, issue resolution and solution deployment teams were not effectively managing and coordinating activities to achieve commitments. Instituted a program management process and restructured the organization to minimize redundancies and deliver effective solutions.
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  • Apple
    Global Director, Customer Service
    Apple 2002 - 2007
    Developed and directed global service and support strategy for iPod Division. Managed infrastructure and supply chain required to support 60,000 daily customer contacts and 12,000 daily unit returns / repairs. Managed annual budget of $600M, with staff of 15 direct reports.• Reduced iPod service field failures 25%, increased supply chain capacity 400%, and cut $50M in cost while improving customer satisfaction. iPod service strategy was ineffective, with low customer satisfaction and poor cost performance. Enhanced strategy, while introducing Total Quality Management, rigorous supply chain analysis and implementing a new SAP ERP solution. Results included vastly improved field performance, 7% increase in customer satisfaction, and $50M in cost savings, while expanding the support network.
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  • Ibm
    Principal, Global Services
    Ibm 1997 - 2002
    Marketed and delivered business transformation projects to Retail and CPG customers. Key clients included Coca Cola, PepsiCo, Campbell Soups, Sysco, UCCnet, Grainger, Vallen, United Healthcare, Pitney Bowes, and United Technologies. • Sold and delivered $15M SAP ERP transformation project for a major global industrial supplier. Industrial supplier lacked integrated processes and ERP systems to support further market penetration. Secured client business, led consulting and client team of 60 to implement comprehensive process change supported by ERP and supply chain standardization.• Established and coordinated activities with Supply Chain applications partners. Developed partnership with supply chain applications leaders (Ariba, i2, Manugistics, Commerce One, SAP, Oracle) and e-marketplaces (1Sync, WWRE). Relationships led to multiple consulting engagements.• Closed and delivered $4M business transformation and ERP implementation project for a major distributor. The client required assistance with business process re-engineering, solution design and deployment of a Lawson ERP solution. Sold and led the client through the business redesign process, system configuration and deployment.• Closed and implemented over $2M annually in client outsourcing and consulting deals. Industry clients were seeking cost effective procurement solutions. Delivered 4-5 consulting and outsourcing projects annually, with average deal value of $500K.
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  • Intelligent Electronics
    Gm Logistics Operations
    Intelligent Electronics 1994 - 1997
    Led distribution logistics operations, responsible for processes, systems and infrastructure. Managed staff of 150, budget of $3M.• Reengineered US distribution network while deploying SAP ERP solution. Consolidated inefficient US distribution operations, reducing network from 8 to 2 distribution centers. Redesigned distribution, warehousing, and customer return processes, while introducing supply chain management concepts. Gained 9% in productivity and 28% in inventory accuracy.
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  • Us Army
    Officer
    Us Army 1987 - 1995
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  • Ibm
    Manufacturing Engineering And Procurement Management
    Ibm 1988 - 1994
    Multi-disciplined corporate engineering, financial and procurement career.
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Jorge G. Skills

Program Management Strategy Management Leadership Outsourcing Erp Telecommunications Supply Chain Management Project Management Business Development It Strategy Business Transformation Operations Management Enterprise Software Supply Chain Management Consulting Forecasting Enterprise Resource Planning Logistics Cyber Security Cloud Computing Carrier Device On Boarding Management Sap Procurement Oracle's Jd Edwards Enterprise One Telecommunication Device Design And Engineering

Jorge G. Education Details

Frequently Asked Questions about Jorge G.

What company does Jorge G. work for?

Jorge G. works for Bgs

What is Jorge G.'s role at the current company?

Jorge G.'s current role is COO / CIO targeting automation, robotics and artificial intelligence opportunities..

What is Jorge G.'s email address?

Jorge G.'s email address is jo****@****oup.com

What schools did Jorge G. attend?

Jorge G. attended Duke University - The Fuqua School Of Business, Auburn University.

What are some of Jorge G.'s interests?

Jorge G. has interest in Men And Women Entrepreneurs, What Is Success.

What skills is Jorge G. known for?

Jorge G. has skills like Program Management, Strategy, Management, Leadership, Outsourcing, Erp, Telecommunications, Supply Chain Management, Project Management, Business Development, It Strategy, Business Transformation.

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