Jorge M. Arredondo Email & Phone Number

Fontana, Ca, Us

Riverside, California

● Certified Elementary GATE (Gifted and Talented Education) Magnet Program Teacher● Utilized a variety of teaching methods including lectures, media, group discussions, and role-playing● Worked with students and small groups to reinforce learning concepts, complete assignments, and improve performance● Provided students with feedback on their work and on how to improve results. Conferred with other professionals to support individualized educational plans (IEPs) ● Supported the implementation of educational programs and services that promoted educational and social development

San Bernardino, Ca

• Certified Elementary GATE (Gifted and Talented Education) Magnet Program Teacher• Enforced rules and procedures for maintaining order among a class of 25+ students, implementing classroom management measures, ensuring student discipline, and decreasing disruptions • Maintained a safe, positive learning environment. Always respecting the confidentially of students and school personnel information• Utilized a variety of teaching methods including lectures, media, group discussions, and role-playing, coordinating with teachers to assist students who need extra attention• Worked with students individually and in small groups to reinforce learning concepts, complete assignments, and improve performance• Provided students with feedback on their work and on how to improve results. Leaving a daily report for the teacher discussing in class issues and learning interruptions - in order to develop solutions• Supported the schools during extended periods of teacher absences, updating student attendance and grade• Ensured the protection of instructional assets by returning books, electronic equipment, and material to their proper place • Administered and corrected tests, observing students’ performance and assessing the academic and developmental needs of pupils• Earned positive feedback for the creativity of classroom management and instructional techniques from students, parents, and facility

Upland, Ca

• Certified Elementary GATE (Gifted and Talented Education) Magnet Program Teacher• Enforced rules and procedures for maintaining order among a class of 25+ students, implementing classroom management measures, ensuring student discipline, and decreasing disruptions • Maintained a safe, positive learning environment. Always respecting the confidentially of students and school personnel information• Utilized a variety of teaching methods including lectures, media, group discussions, and role-playing, coordinating with teachers to assist students who need extra attention• Worked with students individually and in small groups to reinforce learning concepts, complete assignments, and improve performance• Provided students with feedback on their work and on how to improve results. Leaving a daily report for the teacher discussing in class issues and learning interruptions - in order to develop solutions• Supported the schools during extended periods of teacher absences, updating student attendance and grade• Ensured the protection of instructional assets by returning books, electronic equipment, and material to their proper place • Administered and corrected tests, observing students’ performance and assessing the academic and developmental needs of pupils• Earned positive feedback for the creativity of classroom management and instructional techniques from students, parents, and facility

Norco, California, United States

• Conducted mandatory reporting activities by preparing & maintaining appropriate documents in specific time frames • Computed the amount of grant authorized and perform other similar required computations • Determined eligibility in accordance with established procedures; dictate or record information for case records • Implemented procedures and practices to deliver quality of service, with an emphasis on equality and confidentiality• Interpreted federal and local program regulations and other pertinent material and apply to applicants, recipients, and the general public • Maintain a focus on meeting the needs of internal and external customers; develop and maintain effective relationships with others • Obtained necessary information during phone interview by establishing rapport and responding to customer concerns/questions • Participated in seminars, conferences, and staff development to enhance capabilities and technical competence• Prepared and maintain other documents associated with the eligibility determining process • Used external systems, applications, and databases, including information systems to conduct research to determine/ verify eligibility • Wrote information, using accurate grammar, in a manner that is clear, well-organized, and follows a logical progression

Responsible for recruiting and networking within partner districts and associations. • Represented the program through various presentations and attending activities such as college fairs, district recruiting events and community meetings • Increased the visibility of all programs while developing and generating interest for master's and doctorate programs • Worked with Partnership team to schedule, confirm, and organize presentations and attending activities • Cultivated and maintained relationships with faculty and staff within partner’s schools • Conveyed the value of education and the specifics of all programs, scholarships and grant opportunities, and start dates • Successfully met and exceeded role expectations while continuing to thrive to break the set standards • Maintained accurate and up-to-date information in customer relationship management system (CRM-Salesforce) for recruiting efforts and communication strategy • Established and built network within region to work closely with relevant stakeholders in the education field • Leveraged current relationships in community and/or education-related organizations for networking and engagement activities

Riverside, California

An outside sales consultant, grew the customer base by selling security systems to homeowners and small businesses. Sales include on-site sales of security systems, add-ons to new customers, new owner sales, warranty sales, armed response sales, and signing customers up for auto pay.• Present Protection 1’s products and services to potential and existing customers• Prospect and schedule new on-site appointments with homeowners or business owners to complete sales presentations• Analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations• Effectively write reports, business correspondence, present information, and respond to questions from groups of managers, clients, customers, and the general public

Disneyland, Ca

Participant of the Disneyland College Program (DLCP) combined classroom training with on-the-job work experience • Anticipated needs and replenished materials, equipment and stock in the kitchen, prep area and service line. Transported and reconciled all inventory delivered to Cast Members• Assisted with process improvements and efficiency, enhancing Guest Service and Experience• Communicated with Leads and Managers regarding restaurant performance and challenges; partnered with Manager to monitor performance and develop individuals through performance planning• Gained industry and organizational knowledge through daily business interactions and job assignments• Ensured compliance with all local, state and federal laws regarding food quality and safety, as well as policies and procedures regarding chemical usage to clean equipment while practicing proper HACCP sanitation procedures• Reconciled inventory delivered to Cast Members Assisted with process improvements and efficiency, enhancing Guest Service and Experience • Responsible for food & beverage presentation and the completion of production and food spoilage records as required• Transported inventory from storage area by carts and reconciled all inventory delivered to Cast. Stocked the kitchen and serving line with products and supplies. Completed production and spoilage records as required

Ontario, Ca

Accountable for growing the overall sales and profitability of each department of the store• Analyzed and responded to all sales and inventory reports to capitalize on profitability to achieve growth• Conducted site evaluations to survey situation and determine the need for further services• Created short & long terms business plans to control P&L and improved revenue growth/ Profit Building• Developed personnel utilizing individual development plans and ensured succession planning by identifying future leaders. Identifying potential for improvement and providing regular coaching• Ensured compliance with all safety / security policies, adherence to policies and procedures, standards and practices, and company directives• Forecasted hiring needs and actively recruit, train, and ensured all roles were filled. Oversaw all training programs within the store and provide guidance, direction, and support• Managed teams to deliver KPI's and compliance throughout the operation, as well as delivering excellent standards of customer service• Managed the overall budget and ensured the protection of store assets through management of weekly, monthly, and bi-annual physical inventory counts• Organized promotional and marketing material, planned and arranged / displayed visual merchandising• Planned, coordinated, managed and implement support packages to help clients deal with difficulties and overcome deficiencies and Health Code violations• Participated in business development meetings with the District Manager to assess progress and determine growth opportunities• Responsible for account management, new account development, and growing the business with existing customer base• Reviewed financial data on an on-going basis &assisted with the preparation of budgets and performed cost/benefit analysis• Tracked &reported sales data, outreach actions and outcomes, and general information for a seasonal sales program evaluation, performance quality &development purposes

United States

Having overall accountability for growing the sales and profitability throughout each area of the store. Managing teams to achieve and exceed the Company’s sales plans and KPI’s (Key Performance Indicators) for the district. Ensure compliance throughout the operation, as well as delivering excellent standards of customer service. • Facilitate new store openings in district, responsible for the build-out, and setup of stores• Ensure the protection of store assets and inventory by managing P&L and ensuring compliance with procedures• Recruit, hire, and train staff; identifying and developing associates with leadership or special skills for succession planning• Drive cost efficiency through management of overtime & planned outages by making final decision for all crew assignments

Contracted to Union Bank in Miami, FL as Desktop and Network Technician, andContracted to Motorola in Sunrise, FL as iDEN Software and New Product Assessments* Collected and analyzed data on new hardware and software, individually and part of a group to resolve technical issues, and made recommendations for future releases. * Installed, assembled and configured computers, monitors, network infrastructure and peripherals. * Set up and repaired Windows computers with standardized applications and networking software, diagnosing and solving problems. * Acted as a technical resource to help users resolve equipment problems.

Miramar, Fl

Conducted marketing research and feasibility study to determine the viability of opening an additional campus • Built and maintained productive working relationships with staff, faculty, and student workers at three locations in order to meet deadlines and milestones • Communicated project expectations to all stakeholders in a timely and clear fashion • Coordinated efforts to facilitate the development, and the execution of the Senior Project Fair and Exhibition• Delegated weekly tasks and responsibilities regarding market research and report development to appropriate team, faculty, and staff • Performed studies to determine options for client needs; providing a cause-and-effect explanation through a written and a PowerPoint report of the study to the University• Provided a cause and effect explanation through a written and a PowerPoint report of the study to the University • Provided the University President and Executive staff with detailed recommendations and a plan of action that included income and expenditure forecast as well as a market growth analysis for the expansion.

Fontana, Ca

• Developed and coordinated the development of sales policies, standards, and procedures• Fulfilled orders to customer’s specifications to ensured customer satisfaction• Maintained records to ensure accuracy and financial accountability• Managed a proactive communication schedule to provide follow-up service, feedback, preventive maintenance reminders, and extended warranty information to clientele • Purchased, stored, and repaired electronics for resale, while ensuring profitability • Provided troubleshooting for computer problems, as well as hardware, peripheral and software issues• Planned, developed and coordinated events and promotional campaigns

Miami

• Established first-contact with the clientele providing them with purchasing and financing options • Appraised the performances of Sales Consultants with the Business Development and Coordination (BDC) Manager • In the absence of the BDC Manager delegated responsibilities to complete sales and service clientele• Ensured that sales objectives and plans produced results, consistent with the overall strategic plan for the BDC Office• Supervised the Sales Staff, providing motivation and support so as to achieve BDC’s sales goals and profit plans• Execution of both short and long-term sales programs that were developed by Regional and District Sales Management• Developed and maintained effective lines of communication and collaborated with Division Managers and Sales Teams • Managed a proactive communication schedule for the first two years to provide follow-up service and support

Rialto, Ca

• Managed patient visitation schedules for five (5) Doctors and Physician Assistants (PA)• Assigning new patients to PAs based on location, clinical specialty, medical needs of patient and language• Created / prepared records and maintained the computer-based scheduling system, ensuring accuracy and insurance eligibility• Contacted patients daily, addressing their health issues and facilitated client/physician communication regarding their needs• Coordinated multiple PA schedules based on individual preference and guidelines. Ensured a time-efficient home-visit route• Dealt with high call and email volume and prioritized based on daily/weekly needs• Saved the clinic an estimated $19,000 in new computers and software licenses by correcting network server errors, removing computer viruses, repairing damaged equipment, and increasing computer speed and productivity

Ontario, Ca

• Assisted with the execution of safety products and services to remove hazards and replace out-dated and obsolete equipment. • Supported upper management in the development of safety policies and practices that were focused on reducing hazards and unsafe work practices. • Worked directly with costumers to fulfill any orders made and maintained records, ensuring 100% accuracy in shipping and receiving• Received, evaluated, and processed costumer complaints, ensuring costumer retention and satisfaction • Operated several types of forklifts including reach trucks and order pickers; locked-out any units that required repairs• Persuaded management to financially support the safety team in correcting all hazards

• Coordinated services between eight (8) Primary Care Physicians and other health care professionals• Obtained medical histories, documented vitals, and medical procedures maintaining patient confidentiality• Performed routine clerical functions verifying insurance eligibility, contacting pharmacies and/or patients with test results• Prepared and administered medications, and assisted medical personnel with procedures and/or diagnostic exams.• Maintained and processed requests for medical records, prepared records for pick-up, and provided information to authorized persons• Received & maintained various documents & test results/ reports, ensured accuracy and efficient patient follow-up

• Coordinated services between two Primary Care Physicians as well as other medical staff• Prepared the rooms for exams and assisted with the treatment when instructed• Handled requests for medical records and prepared medical records for pick-up and delivery• Provided routine information of a general nature such as history, admission or discharge dates, and medical record locations to authorized requestors.• Organized the File Room, supplies, and charts, improving efficiency and accuracy in record management

• Received merchandise and controlled all retail and warehouse transfers on a daily basis. • Coordinated inventory reduction efforts of Corporate and Retail Managers to liquidate $175 Thousand in non-active merchandise.• Facilitated the expansion of the Order Fulfillment Department, reducing staffing needs and increased productivity by 20%.• Trained and supervised seasonal and core employees on Safety and Production Procedures. • Ensured safe work practices by providing training to all heavy equipment operators and administering disciplinary actions. • Maintained an OSHA log to document incidents and the impact on the company.

Master Of Business Administration (M.B.A.), Information Technology // Organizational Management

Activities and Societies: Sigma Beta Delta Tau Alpha PiSigma Beta Delta; International Honor Society in Business Tau Alpha Pi.

Bachelor Of Science, Technical Management; Business Information Technology,

Activities and Societies: Sigma Beta Delta; International Honor Society in Business Tau Alpha Pi; International Honor Society.

Associates Of Science, Administration Of Justice

Activities and Societies: Dean’s List Honoree 2004, 2005, 2006

Associate Of Arts In Liberal Arts, Technology; Computer Sciences

Activities and Societies: Dean’s List Honoree 2004, 2005, 2006