I am a dedicated and driven in concept-to-execution and turnaround projects, with expertise providing strategic and tactical direction that maximizes results at large and small companies. I thrive in dynamically challenging environments that require resourceful problem-solving and focused decision-making.I am known for my extensive experience managing high-performance, cross-functional, multicultural payment operations, customer success, and partnership development teams. I am focus on operational improvements, relationship building, and customer loyalty. I have passion to design, orchestrate, and deliver services / products with steadfast commitment to excellence and customer satisfaction.Areas of expertise includes:• Payments Industry / EFT / ATMs / Self-Serv Banking• Customer Onboarding / Implementations• Customer Success / Client Services / Account Management• Team Coaching• Vendor / Partner Management• Process Improvement• Organizational Skills• Presentations Skills• Managed Services / SaaS• Operations Management• Program/Project Management• P&L Management• Vendor Contract Management• Operational Efficiencies• Customer Focused • Bilingual English / Spanish• PCI-DSS ComplianceAvailable to discuss new opportunities in the Greater Vancouver Metropolitan Area, BC, or virtual (remote), please contact me at jaodam01@yahoo.com.
Listed skills include Vendor Management, Strategic Partnerships, Strategy, Debit Cards, and 39 others.