Perform duties related to the implementation, management, maintenance, enhancement, support, and analysis of critical finance and logistics software systems, whether purchased through a vendor or developed internally. o Troubleshoot and resolve complex system issues. o Deliver training and guidance to end users and system/service owners. o Configure and implement new systems and/or enhance existing systems.o Analyze current business processes and make recommendations for… Show more Perform duties related to the implementation, management, maintenance, enhancement, support, and analysis of critical finance and logistics software systems, whether purchased through a vendor or developed internally. o Troubleshoot and resolve complex system issues. o Deliver training and guidance to end users and system/service owners. o Configure and implement new systems and/or enhance existing systems.o Analyze current business processes and make recommendations for improvement.o Use a variety of data analysis and organization tools to discover the most impactful insights. Show less

Member of the 24/7 operational support ensuring customers' environments health and working closely with Development and Support team to respond to incident and work requests.o Acquired cloud computing knowledge related to Oracle Cloud Infrastructure. o Focused on providing rotational shift support for users of fusion commerce applications.o Coursed Docker and Kubernetes live classes and several LinkedIn learning courses

Member of Data Delivery and Analysis Technologies L2 team, providing operations support for customers in production and non-production environments.o Recognized by management as teams most efficient asset at resolution of tickets and customer support.o Provided client reporting and data delivery enterprise applications support services in Morgan Stanley´s project.o Performed activities of monitoring and troubleshooting issues related to infrastructure (servers, clusters, services… Show more Member of Data Delivery and Analysis Technologies L2 team, providing operations support for customers in production and non-production environments.o Recognized by management as teams most efficient asset at resolution of tickets and customer support.o Provided client reporting and data delivery enterprise applications support services in Morgan Stanley´s project.o Performed activities of monitoring and troubleshooting issues related to infrastructure (servers, clusters, services, jobs, etc.)o Incident management for alerts triggered by system and provided customer support service for specific user queries thru ticketing system tool. Show less

Administrative assistant in the process of issuing and selling sureties.o Analysis of client contracts to assess the requirements of the surety as a warranty.o Analysis of clients’ financial statements looking for solvency purposes.

Part of Marketing team for a series of different group-owned companies, dedicated to creation of advertising campaigns for the diverse business’s goals.o Assisted the marketing manager in creating multiple national digital marketing campaigns.o Increased the gross mass of followers in social media by managing specific accounts related to a specific type of customer.o Budget and inventory control and distribution, to track the evolution sales of the promoted products.