Develop and curate high-quality visual content for social media to enhance engagement with students, alumni, and partners, while collaborating with the VP of Marketing to provide strategic input and creative ideas for effective campaigns.

Lead and manage a team of 3-5 employees by providing guidance, mentorship, and accountability to ensure alignment with company goals, while driving sales through proactive customer engagement and upselling, executing keyholder responsibilities for operational efficiency and security, and maintaining visual merchandising standards to enhance the customer experience and support revenue growth.

Promoted Diversity, Equity, and Inclusion (DEI) initiatives by organizing monthly events and implementing DEI-focused activities, fostering a welcoming workplace culture that boosted morale, increased employee participation, and enhanced awareness and support for company-wide DEI efforts.

Improved transaction processes by efficiently managing payments and operating the point-of-sale system, while cultivating personalized customer interactions through product knowledge and responsive communication, and collaborating with team members to enhance customer service, optimize store operations, and improve overall performance.