Jos Smits Email and Phone Number
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Dedicated professional in the Learning & Knowledge Management area with years of experience in Multi national companies. Strong track record on change management and delivering real organisational gains in a Global multi cultural environment.
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Global Workstream Lead - Knowledge TransitionAsml Jul 2022 - PresentVeldhoven, North Brabant, Netherlands -
Account Manager TrainingAsml Nov 2020 - Jun 2022Veldhoven, Noord-Brabant, Nederland
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Training Manager-EmeaHyster-Yale Group 2015 - 2019Nijmegen Area, NetherlandsLeading the strategical Training, Development and Change Management efforts, implementing a state of the art new Global CRM and CPQ (Configure, Price and Quoting) tool for the the entire dealer network across EMEA -
Training, Development & Communications Manager EmeaNmhg Nacco Material Handling Group 2010 - 2014Nijmegen Area, Netherlands• Leading the Training & Development organisation through a period of deep recession in the Materials Handling business (decline of over 50% in EMEA) with a compromised resource base.• Initiated and led the change process (both in- and external - EMEA Dealers) to a more business unit oriented department, increasing the Dept. revenue year after year from 90.000 $ (2010) to a current level of almost 500.000 $ per annum.• Leading the communication and information flow towards the EMEA dealers including the Product and Service information in multiple languages (>26). • Total annual Operation expenses of $2M.
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Training & Development Manager EmeaNacco Materials Handling Group 2001 - 2010Nijmegen Area, Netherlands• Leading the entire Training & Development effort for the EMEA theatre with a T&D resource based in Nijmegen, The Netherlands and in the field across EMEA.• Member of the EMEA Marketing & Sales Management team reporting to the Vice President Marketing & Sales, EMEA operations.• Annual Operation expenses $2M.• Development and implementation of the Training & Development strategy for the entire EMEA organisation actively helping the business to grow in both volume and market share in a challenging market place. • Direct the dealer certification across the entire EMEA organisation.• Monitor the structure of skills matrices, creation of training materials and tools in multiple languages for EMEA.• Development and implementation of cross-functional competency platforms. • Establish the EMEA on-line learning training portfolio.• Development of modern cost efficient and impactful distance learning solutions.
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Global Competence Development ManagerVolvo Car Corporation Jan 2001 - Nov 2001Brussels Area, BelgiumIn this role (part of Dealer Network Development), within the VCC Marketing Sales & Service Organisation, I have been responsible for the Development, delivery and validation of competency standards for Sales Consultants in all VCC’s Sales regions.More specifically my responsibilities covered:• Defining & Developing the overall Training & Competence Development strategy• Securing dealer staff certification in all Sales regions within VCC’s dealer network, (approx. 2500 dealers.)• Development and managing the roll out of Competency standards for Sales Consultants Globally• Preparation and Presentation of Senior Management reports and strategic papers.• Management of a network of external consultants and suppliers.• Development and implementation of a web enabled Sales Consultant Competency platform for Volvo dealers in key market areas (USA, EMEA, AP).
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European Manager Competence Development & As TrainingVolvo Cars Market Area Europe 1996 - 2000Brussels Area, BelgiumThe head office for the European Volvo organisation. The aim of the organisation is to strategically guide and advise its Sales Companies and Importerships located in 22 countries to achieve the overall Market Area objectives.More specifically my responsibilities covered:• Directing the overall training strategy in the 22 countries.• Development and managing the roll out of Competency standards for all dealership staff.• Securing dealer staff certification in Market Area Europe’s dealer network, (current size approx. 1500 dealers.)• Change management in Market Area Europe’s Training & Competence Development areas• Developing and managing the implementation of Competence based training for the European dealer organisation• Objective setting and monitoring of the European Training approach incl. product launches.• Defining and implementation of European product release criteria.• Commissioning research into future methodologies and potential improvement strategies.
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Trainer/Project LeaderVolvo Nederland Personenauto B.V. 1989 - 1996Beesd, NetherlandsIn this organisation, with 130 Volvo dealers, I have been responsible for the following key tasks:• Initiating, developing and implementing the “In Dealer Trainer” concept and structure for all dealers in the organisation• Development of self-study packages and didactical materials for the network of “In Dealer Trainers”.• Implementation of quality standards (ISO) for the training function• Organisation and the delivery of Technical and After Sales training to the dealer network staff.
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Instructor/EditorDaf Trucks Nv 1986 - 1989Eindhoven Area, NetherlandsFrom DAF Trucks global head office supporting the Global DAF dealer network developing and delivering Train the Trainer programmes to the National DAF importerships.
Jos Smits Skills
Jos Smits Education Details
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Automotive Engineering & Education -
Nmhg Management Development ProgrammeLeadership And Managerial Development -
Volvo Car CorporationVolvo Management & Development Programme
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Iantd, Nob, Cmas, IartInstructor Trainer
Frequently Asked Questions about Jos Smits
What company does Jos Smits work for?
Jos Smits works for Asml
What is Jos Smits's role at the current company?
Jos Smits's current role is Global Workstream Lead - Knowledge Transition at ASML.
What is Jos Smits's email address?
Jos Smits's email address is en****@****mhg.com
What is Jos Smits's direct phone number?
Jos Smits's direct phone number is 1 252 931*****
What schools did Jos Smits attend?
Jos Smits attended Fontys University Of Applied Sciences, Nmhg Management Development Programme, Volvo Car Corporation, Iantd, Nob, Cmas, Iart.
What skills is Jos Smits known for?
Jos Smits has skills like Training, Change Management, Leadership, Management, Strategy, New Business Development, Coaching, Training Delivery, Employee Training, Process Improvement, Customer Satisfaction, Business Strategy.
Who are Jos Smits's colleagues?
Jos Smits's colleagues are Rajesh Sundararajan, Brenda Holloway, Jordi O'brien, Elliot Sadlo, Steve Al Saify, Glory Maleka, Diana Snoeijen.
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