Jos Deleij Email & Phone Number

Breda, Noord-Brabant, Nederland

• Responsible for the Technical Support Team in the Benelux.• Report and escalating to our vendors to make sure we provide a solution to our customers.• Enable our Technical Team to grow their knowledge in there supporting ranges.• Maintain and improve our call center tools for better communication with our customers and improve our overall performance.

Breda, Noord-Brabant, Nederland

Breda, Noord-Brabant, Nederland

București, România

As Lead. my responsibilities are to keep track of the team’s performance and help them achieve their goals. Managing contact with key vendor on new product or developments. Plan upcoming training or workshops. Providing L1/L2 Support on Intrusion & Video Systems

București, România

■ Providing L1 Technical Support to our Customers via Phone & Email in Dutch and English Security Systems : Intruder, Video and Access Control. This includes: ■ Resolution of customer product issues by providing technical help and advice on customer queries ■ Verifying field problems on product ■ Logging all reported issues on SalesForce.Com (SFDC) ■ Providing detailed information on unresolved customer issues to the Regional Sales Support team ■ Escalation of identified product issues to Sales Support Product Leaders. ■ Provide customer feedback on product improvements to Sales Support Product Leaders and Product Management. ■ Provide feedback on common product issues and level of product calls to Product Managers. ■ Provide customer training requirements, based on frequency of calls by company/engineer and level of customer knowledge to regional Sales Support team. ■ To achieve technical and knowledge excellence for the Honeywell security portfolio for the regions supported and to maintain this knowledge in respect to all product and legislation/approvals changes

Nederland

(Volunteer) Country Coordinator voor de Captain Paul Watson Foundation in Nederland. * Educatieve Stands & Fondswerving* Verantwoordelijk voor de vrijwilligers * Sociale Media accounts

București, România

■ Respond to requests for technical assistance in person, via phone, electronically in Dutch and English.■ Diagnose, troubleshoot and resolve technical hardware and software issues.■ Research questions using available information resources. Advise user on appropriate action■ Follow standard help desk procedures. Log all help desk interactions■ Administer help desk software. Redirect problems to appropriate resource■ Identify and escalate situations requiring urgent attention■ Track and route problems and requests and document resolutions■ Prepare activity reports. Stay current with system information, changes and updates

Zevenbergen, The Netherlands

■ Directing staff in the logistics department assisting young people with intellectual disabilities in working in our department,.■ Placing orders at various suppliers through the computer .■ The receipt of goods from suppliers.■ Activities relating to deliver and distribute the goods to the departments.■ Assist any department in need.

Amsterdam & Eindhoven

■ The planned execution of inspection , maintenance and repair of small fire extinguishers and wheeled extinguishers■ The maintenance and control of decentralized emergency lighting luminaires■ The administrative processing and reporting of the work performed .■ Advising clients with respect to the proper application and proper use of the product range.

Breda, Netherlands

■ The loading and unloading trucks .■ The loading and unloading of containers■ Making order done through orders, and making EU Transport forms.■ Various maintenance chores .

Bergen Op Zoom, Netherlands

■ Working as Mechanic on project's■ Working in industry and construction . Including both residential and office buildings.■ Working on Fire and Intrusion systems.

Breda, Netherlands

■ Installation of cable ducts.■ Making all kind of electric installation in the industrial field.■ Connection of motors and other electrical instruments.

Engineer’S Degree, Fire Extinguisher Engineer (Reob)

Certification according to the Certification Maintenance Extinguishing (REOB: 2011) is Kiwa NCP. A Directory REOB is based.

Engineer'S Degree, Mechanic Electrical Installations