Jose Hernandez Email & Phone Number

Jacksonville, Florida, United States

Jacksonville, Florida, United States

• Provided Enterprise level support for the Naval Air Systems Command (NAVAIR) IT systems, resulting in the ensured compliance with the Security Technical Implementation Guide (STIG) of 15,000 maintenance systems.• Built, tested, and delivered monthly software security packages containing updates for Windows operating systems, Windows Defender, Java, Microsoft Edge as well as modifications to Group Policy Objects.• Strictly adhered to Configuration Management (CM) practices for a network of 15,000 workstations through documentation and regulatory DOD guidance.• Created and/or modified Group Policy Objects to ensure standardization across the network.

Mayport, Florida

• Provides on-site and over the phone technical support using HP Service Manager ticketing system to over 7,000 users within a Windows 10 environment, installing security patches and software improvement updates. • Deploys, tests and troubleshoots Windows based computers, as well as performs data transfer/backups and software installation. Proficient with AD, Host Based Security Systems, McAfee and Active Client Agent.

Jacksonville, Florida, United States

Jacksonville, Florida

• Provided technical feedback to engineers and incorporated aircraft navigation and communication equipment modifications in accordance with engineering instructions and schematics.

Jacksonville, Florida Area

• Directed the maintenance operations of a department consisting of 150 technicians on Boeing 737 military variant aircraft resulting in 5,156 completed work orders involving over 12,000 man-hours with zero re-work or safety violations.• Directed the Quality Assurance Division, 12 high performing subject matter experts conducting policy revisions and compliance audits on 42 Enterprise-wide programs• Meticulously verified the completion of special inspections, scheduled and unscheduled aircraft maintenance, ensuring accurate documentation of maintenance records leading to the safe execution of 624 flights and 3,467 mishap-free flight hours capturing a 98% mission completion rate.• Ensured 150 aviation technicians strictly adhered to the Naval Aviation Maintenance Program policies and OSHA requirements by leading a team of quality assurance representatives in implementing and performing 132 program audits, 244 safety drills and 296 work center procedural inspections.• Provided the maintenance department with procedural and quality assurance training resulting in over 100 support equipment qualified personnel and 30 quality assurance inspectors.• Planned, coordinated, and directed an enterprise wide safety training evolution involving 250 employees on safety procedures on and around an aircraft and its associated support equipment resulting in a 50% reduction in safety incidents.

Jacksonville, Florida Area

• Coordinated the maintenance efforts of 600 military and civilian technicians by utilizing lean six sigma concepts in providing material support to 149 maritime and carrier-based aircraft.• Managed and prioritized aircraft component work orders, as well as coordinating the procurement of all the required resources needed to complete the work orders, such as testing equipment, consumable materials, and hazardous materials.• Organized, maintained, and tracked over $1 million worth of avionics support equipment and tools required for day to day operations. Ensuring availability and sustainability through astute management of critical assets.

Jacksonville, Florida, United States

• Managed a division of 71 aviation technicians in the repair of 7,315 aircraft discrepancies leading to the safe execution of 199 flights, encompassing 1,093 flight hours with zero mishaps.• Provided maintenance training to all assigned avionics technicians regarding troubleshooting techniques on aircraft systems such as TACAN/ILS, RADAR, V/UHF and SATCOM communication.• Troubleshot various aircraft communication, navigation, and tactical electronic systems while training and becoming proficient with various electronic test sets including multi-meters, time domain reflectometer and oscilloscopes as well as being knowledgeable on cable and wire repair procedures with associated tools and their applications.