Jose Duran Email & Phone Number

Arlington, Virginia, United States

Arlington, Va

• Identified / developed new business relationships, increasing team business sales by 15% in 2019. • Oversaw catering sales between $4M - $5M a year • Delivered remarkable experiences through unique and personalized special events to high profile clients. • Led all aspects of event sales, planning, client management, and accounting for private events. • Created event layouts, menus, assisted clients with design elements, and ensured proper event logistics. • Maintained operating budgets and profit margins to exceed sales expectations. • Planned, organized, and managed all client and vendor related activities for high-profile events, including 4 presidential inaugural events at the US Capitol as well as National Gallery of Art, George Washington’s Mount Vernon, Thomas Jefferson’s Monticello, Preakness Race in B.• Designed customized sales proposals based on the prospective client’s needs. • Organized and led on-site teams of 100+ staff, ensuring successful delivery of exceptional events. • Provided personalized attention to develop and maintain client relationships.• Collaborated with Creative Director and Director of Sales to develop Sales Associate Training Development Program, providing a career path for promising sales associates to transition into Account Executive roles.

Arlington, Va

• Secured 5-year contract with Georgetown University’s Graduation Ball, Union Station in Washington D.C. • Led, planned, and executed Georgetown University’s annual Graduation Ball held at Union Station in Washington D.C. for 5K guests. • Developed a custom menu based on clients’ themes, managed labor cost per budget, coordinated with vendors, led operations meetings for large-scale events, and followed up with the client post event for feedback to continuously improve experience. Efforts resulted in improved satisfaction year over year.• Coordinated with multiple vendors simultaneously as well as with clients and other stakeholders to accommodate requests within the time constraints established. • Used scheduling and operational expertise to provide insightful recommendations and solutions to clients as well as account executives. • Delivered verbal / written guidance to event supervisors and captains, ensuring outstanding hospitality service.

Arlington, Va

• Planned, organized, and managed all staff-related activities for high-profile events, including Inaugural Luncheon held at the US Capitol for 4 Presidential Inaugurations. • Monitored and evaluated the staff, strategically assigned employees based on skills, resulting in increased productivity and staff performance during events. • Appointed as ‘right hand’ to the Scheduling Director, leading Scheduling Department through all operational and logistical activities. Worked with third parties such as providing security lists for the United States Secret Service among others to address all functional needs of the events. • Participated in the career development of employees. Created and implemented training materials and guidelines for new employee orientation. Conducted job interviews. Recognized talented employees that rapidly adapted and contributed to the organization’s mission.

United States

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