José E. Romero Martínez Email & Phone Number

Ocoee, Florida, United States

Process Interagency Group (IAG) reconciliation through financial reporting and accurate ledger preparation.Collect financial information for reporting and auditing through Oracle Business Intelligence and preparation through Microsoft Excel.Present reconciliation and variance analysis findings to clients on monthly meetings.Analyze and interpret changes in.

Ocoee, Florida, United States

Compose an average of 60-75 daily personalized solutions to customer service inquiries for the SunPass prepaid tolling system. Gather information, research customer and/or Customer Service Representative-related inquiries, and record customer interactions through standard reports by phone and email. Create an internal statement of operations (SOP).

Ocoee, Florida

Properly identify an average of 500 license plates a day from the United States, Canada, and Mexico, voiding only those license plates that are unreadable, incomplete, or obstructed as necessary.Consistently verify the image quality and provide additional feedback to supervisor/team lead when examining strenuous cases.Engage in data entry techniques by.

Ocoee, Florida

Counted and organized an average of 1,000 manual mail-piece kits and prepared them for courier dispatch to the post office.Engaged in quality assurance (QA) under departmental supervision by verifying correct postage, company and recipient addresses, folding and transponder numbering and fragility.Provided back-up support to other team/group members in the.

Created sortable spreadsheet databases comparing target books against editorial requisition specifications and develop administrative documents (including query letters, meeting minutes, and form pages) using Google Drive productivity software.Researched market feasibility and editorial specifications in order to develop a book on applying The Continuum.

Chicago, Illinois

Instructed 8 weekly classes of 1-4 students each on remediating English/Language Arts and Algebra I skills.Discussed student behavior, performance, and learning expectation with the Academic Program Manager.Used Virtual Classroom-supported instructional aids to create a welcoming and interactive learning environment for students.

Orlando, Florida Area

Conducted editing, proofreading, and formatting for two book-length documents to professional standards.Fact-checked and organized over 600 APA-style citations.Crafted 20+ pages of promotional and internal company information.Researched on selected neuroscience and biotechnology topics for greater accuracy and completeness of presented information.

Washington, D.C. (Remote)

Translated 15 popular website content pages from the National Archives website and Prologue magazine to Spanish, including history lesson plans for teacher, exhibits, articles, and research aids.Used Google Drive as a cloud-based storage system to manage and revise asynchronous document versions to completion.Addressed the quality and accuracy of previous.

Winter Garden, Florida

Instructed a daily, non-unique cohort of 5-15 students to apply number sense, critical thinking, and mental math.Reviewed homework and other class assignments with students, gauging their comprehension and execution of the topics at hand.Communicated with parents regarding monitored, assessed, and remediated student performance.Identified student learning.

Collaborated with the Executive Director of Business Development in order to develop and implement a comprehensive marketing plan.Created and curated 10 weekly blog entries for two Orlando, Florida businesses, Life Worth Living Pharmacy and La Vie Medical Spa. Used Asana project management software and video conferencing application GoToMeeting to create.

Wrote content for a variety of clients with additional search engine optimization (SEO) and research for accuracy. Followed editorial guidelines by both Textbroker standards and clients’ preferences.

Ceiba, Puerto Rico

Completed the construction and collection of legal documents: powers of attorney, wills and testaments, letters of testaments, notarized documents, assets-left and donation documents, etc.Attended customers concerning their various confidential needs that were paramount to their success of their legal course of action.

Master'S Degree, Technical And Scientific Communication

Bachelor’S Degree, English, Technical Communication

Associate’S Degree, General Studies

Bachelor’S Degree, Accounting, 3.95

Activities and Societies: Young Writers' Club