Jose Guzman Email and Phone Number

• Review, analyze, and evaluate business procedures. • Daily Coaching• Create new managers and Team Leaders• Implements policies and procedures that improved day-to-day operations. • Ensured work environments are adequate and safe.• Oversaw manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.• Direct the coordination across different departments to identify areas needing improvement.• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives.• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks.• Devise strategies for ensuring the growth of programs enterprise-wide, and implement process improvements to maximize output and minimize costs.• Uphold the organization's policies and standards, and ensure that legislative regulations are being followed.• Work closely with Human Resources to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment.• 8 locations( 6 restaurants, 1 corporate office and 1 distribution center)

*Implementing systems and processes*Coordinating Deliveries*P&L Management*Invoicing*Machine Servicing *Product Control*Hiring and coaching team

• Recruiting, training, and disciplining store managers.• Ensuring operational efficiency in each store.• Ensuring that marketing efforts are consistent across each store.• Setting regional goals such as sales estimates and revenue projections.• Ensuring that the stores under their supervision adhere to company and industry regulations.• Ensuring that all stores meet safety and cleanliness standards.• Managing a regional budget and ensuring that each store operates within the budget.• Monitoring each store's P&L reports.• Addressing operational problems that arise.• Liaising between regional branches and company headquarters.• Ensuring that customer service levels are consistent across stores.• Making recommendations to senior management.

• Overseeing marketing department.• Evaluating and developing our marketing strategy and marketing plan.• Planning, directing, and coordinating marketing efforts.• Communicating the marketing plan.• Researching demand for our products and services.• Competitor research.• Working with sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction.• Identifying potential customers.• Developing promotions with advertising managers.• Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.• Compiling lists describing our offerings.• Developing and managing advertising campaigns.• Building brand awareness and positioning.• Supporting sales and lead generation efforts.• Coordinating marketing projects from start to finish.• Organizing company conferences, trade shows, and major events.• Overseeing social media marketing strategy and content marketing

Interned with a Senior Loan officer..