I excel in facilitating a seamless talent acquisition process, from requisition creation to onboarding and beyond. In my role, I adeptly manage exception hires, ensuring compliance with UC policies in a unionized environment. Collaborating closely with HR teams, I coordinate post-offer processes and streamline onboarding for candidates, including New Employee Orientations for a high volume of recruits. Additionally, I provide valuable support to both clients and candidates, addressing recruitment inquiries efficiently via email and phone. As the primary contact for student recruitment, I oversee the entire process, from requisition posting to orientation scheduling, ensuring a smooth transition into the organization. Leveraging my expertise in tools like Service Now CMS, I optimize recruitment operations for enhanced efficiency. Moreover, I contribute to screening applications, conducting salary analyses, and managing reference checks with meticulous attention to detail.

Assist an active population of 300+ students in meeting their program requirements by developing and implementing a strategy for successful completion. Provided students with online tools, resources, answering questions about curriculum, degree progress and reviewing files to ensure coursework and graduation requirements are met.Prioritize and execute 100-150 assigned weekly customer relationships management (CRM) generated tasks in a timely manner. Consistently at the top in monthly Key Performance Indicator (KPI) goals in: Retention, Phone Metrics, and Re-entries. Member of RAPPORT and Agile work groups that supports interdepartmental collaboration to identify areas for improvement; creating and organizing conferences and events for networking. Oversee operational procedures for up to 300 students, which is equivalent of $5.2M per year in revenue.

Identified and qualified prospective students by scheduling and conducting enrollment services interviews. Developed and implemented a strategy for successful student progression. Followed up with current students through completion of their first course to ensure student support and success. Developed a network of students in order to generate recommendations to the university. Mentor for new Enrollment Services Advisors by providing support, job shadowing, and resources.

Traveled to three different locations to ensure merchandise is clean, full, and organized on fixtures. Ensure accurate ordering for each location based on volume and sales goal. Completed time sheets, payroll and expense reports. Ensured all clearance merchandise was marked and accurately displayed. Lead trainer for all Southern California employees. Maintained and build positive relations with Store Management. Exceeded sales goal by having the number one and number two stores in the district two years in a row.

Financial: Drive and maximize store sales to achieve goals.Control and minimize shrink to meet company expectations.Plan and control payroll within budget.Leadership:Foster a positive work environment that encourages feedback and innovation.Communicate both verbally and in writing with all associates, peers, and supervisors.Motivate associates to achieve their maximum potential.Customer Service:Establish, teach, and demonstrate exceptional customer service.Provide positive resolutions to challenges and complaints from customers.Visual Presentation:Execute company directives for product placement, display, and signage.Store Operations: Achieve accuracy in executing markdowns, shipping, receiving, and cash control.Maintain company standards through compliance with all policies and procedures.Associate Relations:Recruit, develop, and retain qualified associates to ensure staffing needs are consistently met.Lead a training for fragrance sales. Coach, confront, and counsel associates to improve performance.

Recruited, developed and retained qualified associates to ensure staffing needs are met. Collaborated with general manager to support employees and re-train employees on specific needs. Top three stores in sales goals out of thirteen.