Jose Narvaez Email & Phone Number

Los Ángeles, California, Estados Unidos

• Interact with clients and other parties, building relationships with them via phone and email.
• Maintain and update case management systems, relationship management systems, document management systems, and other mission-critical systems.
• Manage calendars by scheduling appointments, posting tasks and deadlines, and ensuring the firm's and team's calendars remain accurate and organized in a logical and efficient manner.
• Handle communications by receiving and delivering emails and voicemails, ensuring copies of messages are documented in the firm's files (paper, electronic, or both).
• Interact with courts and administrative agencies regarding hearings, motions, and other appearances, serving as the firm’s primary point of contact with courts for all administrative and scheduling matters.
• Prepare and send legal correspondence as directed by attorneys, finalizing documents initially drafted by them, ready for delivery to courts, clients, co-counsel, and opposing attorneys.

Medellín, Antioquia, Colombia

• Provide effective assistance and address customer inquiries through various communication channels, such as phone calls, emails, or online chat.
• Identify and address issues or concerns customers may encounter, working to find satisfactory solutions and ensure customer satisfaction.
• Handle customer complaints professionally by listening to their concerns, investigating issues, and offering solutions to maintain customer satisfaction.
• Provide detailed information about products, services, policies, and procedures, guiding customers through specific processes to enhance their understanding and overall experience with the company.

Medellín, Antioquia, Colombia

• Participate in the analysis, projection, and development of technical defense within the judicial system.
• Support by implementing methodological plans in criminal, civil, and administrative investigations.
• Collect probative material, physical and digital evidence, following the guidelines of the chain of custody manual.

Bello, Antioquia, Colombia

• Assist in the procedural advancement of assigned investigations, in accordance with the established procedures within the Colombian legal framework.
• Attend to citizen inquiries by responding to petitions for information.
• Draft judicial police orders, ensuring they are substantiated by the legal foundation that empowers the entity to conduct proceedings.