Resident Manager
Current• Responsible for the day-to-day operations of a102-unit luxury residential building.• Manage staff including a porter and a 24-hour concierge that help maintain upkeep of the building.• Confirm building and systems upkeep and maintenance through contractor and supervisor communication.• Safeguard against rising service costs by constantly reviewing contracts.• Adhere to Occupational Safety & Health Administration (OSHA) and all other safety requirements to guarantee thebuilding and grounds are in city, state, and federal compliance.• File and respond to incident reports and repair requests with appropriate parties to always ensure tenant satisfaction.• Established an internal database and record management system of rent collections, renewal letters/notices, deliveries,purchase orders, packing, and delivery slips to enhance accuracy of all documentation.