Jose Ramirez Email & Phone Number

Usa - Mexico

in Operations Delivery of Machine Learning• Led Tech-acumen projects/pipelines of Data labeling, Computer Vision (2D), and Gen AI.• Managed projects from customers in the USA, Europe, and Japan, driving a positive business impact of millions of dollars. • Designed strategies/tools to streamline operations: Pipelines and workflow designs, Quality dashboard, and Capacity Plan for cost reduction.

• Cross-functional coordination with teams of Engineering, Quality, Resource Management, EM. Aimed to recover the Customer sentiment of most complex projects in 2D, ensuring throughput, costs, and consumption.• Assurance of Quality management: LLM accuracy, QaaS metrics, Pipeline, and Annotator performance.• Led and trained multicultural project teams in multiple locations.

Mexico, France

Management Consulting in cross-functional projects of Commercial performance optimization in sectors: Services, Retail, and Food industry.• Optimization of commercial processes Order-to-Cash (E2E): Quote, Billing, Delivery, Customer Service, Collection, CRMs improvements.• Designed and implemented sales growth initiatives driven by business insights and data analysis.• Pricing and margin optimization. Setting of KPIs and SLAs.• Definition of sales budget, compensation model, and sales force management• Product and client portfolio management and segmentation• Team management of consultants and staff (50 people) RESULTS e.g.: ROI 3:1, ↑ sales by 7% volume/month and ↑ profit margin by 2%, ↑ CS (OTIF) level by 15%, Product portfolio optimized by 30%, ↓ amount to collect by USD 750K.

Mexico, Panama

Lead continuous improvement projects of Supply Chain, S&OP, Production. In organizations of: Manufacturing (Pharmaceutical), Services (Communications, Marketing holding), and Retail.• Conducted evaluation Strategy alignment, business and data analysis to identify these key initiatives, included their scope, planning and execution.• Initiatives of Lean Management, Floor Control, cost reduction plans, demand planning, and inventory optimization. • Design and optimization of processes, the organization(restructures, activities), and setting of operational performance KPIs.• Team management of consultants and hands-on implementation of new process through change management (customer staff).SSC schemeRESULTS, e.g.: ↑15% production plan adherence, ↓ stockouts by 35%, ↑11% inventory reliability, demand planing centralization of 6K SKUs, optimization of SAP planning module parameters, 15% portfolio product optimization, ↓2.5% montly lost sale, call-center campaigns optimization

Mexico, Peru

Managed hands-on Operational Excellence/Continuous improvement missions in Manufacturing sector (food & beverage, sugar refinery, glass manufacturer).• Quantified quantitative and qualitative opportunities in the Ops: Statistical analysis, Strategy aligment, Overall Equipment Efficiency OEE, Cost reductions, time and motion studies, process mapping.• Executed matrix business projects using waterfall methodlogy in areas of: Production, Maintenance, Planning, Distribution.• Optimized transversal processes, the organisational structure and setting of metrics.• Example of implemented solutions are Lean Management, TPM, SMED, Overal Equipement Efficiency OEE. It included the implementation of change management process with the Staff.RESULTS: ↑11% of the operational efficiency, ↓6% over time, ↓ 30% of headcount with structure synergies, design of SAP maintenance module.

Master Degree, France, Master In Management, 17/20

Ranking Class 2019: Top 3%

Master Of Business Administration, Mba, 9.9/10

Summa Cum Laude

Bachelor Of Applied Science - Basc, Industrial Engineering, 9.5/10

Magna Cum Laude, Dean's list 2002.

Bachelor Of Engineering - Be, Italy, Industrial Engineering

Study abroad program