Jose Brenes Email & Phone Number

Brisbane, Qld, Au

Brisbane, Qld, Au

Brisbane, Australia

My mission is to reduce or remove the load from IT Managers and IT Teams by running and maintaining their applications and desktops delivery platform. I simplify operations by replacing on premises infrastructure with more efficient cloud services. Our pay per use licensing model provides a way for Small and Medium Enterprises to pay for the services it uses only.Specialist in designing and implementing infrastructure or cloud services to deliver every type of virtual application or… Show more My mission is to reduce or remove the load from IT Managers and IT Teams by running and maintaining their applications and desktops delivery platform. I simplify operations by replacing on premises infrastructure with more efficient cloud services. Our pay per use licensing model provides a way for Small and Medium Enterprises to pay for the services it uses only.Specialist in designing and implementing infrastructure or cloud services to deliver every type of virtual application or desktop, hosted or local, optimised to meet the performance, security and mobility requirements of each individual user while optimising the cost of deployment and ongoing management.Provide the most efficient and cost effective method for businesses and organisations to deliver Applications, Desktops, Remote Access and Corporate Data On-Demand and As-a-Service to your staff regardless of location or device.Specialties:► Virtualisation of 2D/3D Applications ► Applications and Desktops Virtualisation ► Remote Access Infrastructure ► Digital Workspaces► SD-WAN Show less

I worked on the commercial and technical aspects of bid preparation, tender responses and technical solutions design. Consistently delivered winning proposals that generated a steady stream of revenue to the Project Services group and Mincom. My role was to Investigate the applicability of current and new technologies to the requirements of customer environments, and identify the best technical solution. As a solutions architect I would document the design and benefits of the… Show more I worked on the commercial and technical aspects of bid preparation, tender responses and technical solutions design. Consistently delivered winning proposals that generated a steady stream of revenue to the Project Services group and Mincom. My role was to Investigate the applicability of current and new technologies to the requirements of customer environments, and identify the best technical solution. As a solutions architect I would document the design and benefits of the solutions to match the established parameters for each design. Eg. low cost, high availability, high security, scalable, flexible, cost transparency, etc. Additionally, as a billable resource I participated in the technical delivery of key projects in order to contribute to revenue generation for the business unit and company. This role also involved presentation of the solution to respective clients as part of the pre-sales activities and handover of the solution to project build and production support teams. Show less

I worked with the Architect and Solutions Design (ASD) team providing support in pre-sales and architecting of technical solutions.I provided IT strategy advice to Mincom clients as a customer trusted advisor and consultant mapping customer requirements to technical solutions. Provided hands-on skills with technical demonstrations for Pre and Post sales efforts for account managers, service delivery managers and sales and business development staff.Provided 4th level… Show more I worked with the Architect and Solutions Design (ASD) team providing support in pre-sales and architecting of technical solutions.I provided IT strategy advice to Mincom clients as a customer trusted advisor and consultant mapping customer requirements to technical solutions. Provided hands-on skills with technical demonstrations for Pre and Post sales efforts for account managers, service delivery managers and sales and business development staff.Provided 4th level technical assistance to the Mincom infrastructure and service delivery group. Show less

My main role during this period was to provide IT Consulting services to Mincom clients. I participated in projects that range from single person projects to very large teams working on multimillion dollar projects. Many of these projects involved the deployment of ERP systems at mine sites located throughout Australia and for companies in the Asset Intensive Industry.I travelled extensively and worked at client sites and on their systems deploying solutions ranging from server and… Show more My main role during this period was to provide IT Consulting services to Mincom clients. I participated in projects that range from single person projects to very large teams working on multimillion dollar projects. Many of these projects involved the deployment of ERP systems at mine sites located throughout Australia and for companies in the Asset Intensive Industry.I travelled extensively and worked at client sites and on their systems deploying solutions ranging from server and application upgrades to complete infrastructure upgrades. I was responsible for the delivery of technical assigments and the development of project proposals, technical planning studies and infrastructure design.Responsible for the provission and review of the ongoing process improvement of the team and the review and maintenance of technical standards and policies of the group. Show less

This position consisted of the overall responsibility for the management of technical and procedureal issues related to the area of Windows systems administration. As the principal engineer in the root cause team it was my responsibility to provide a resolution and closure for incidents that could not be resolved by Mincom technical support teams.I was responsible for providing technical expertise and team leadership to the Windows consultants support team. I also managed and… Show more This position consisted of the overall responsibility for the management of technical and procedureal issues related to the area of Windows systems administration. As the principal engineer in the root cause team it was my responsibility to provide a resolution and closure for incidents that could not be resolved by Mincom technical support teams.I was responsible for providing technical expertise and team leadership to the Windows consultants support team. I also managed and maintained the technical documentation in line with Service Level Agreements and Operational Procedures.Recommended, scheduled and planned where necessary to carry out remedial or periodic maintenance tasks to ensure all technical configurations related to managed Windows systems were current, consistent, documented and in line with manufactures recommendations and SLAs.Responsible for advising and recommending management which tools, utilities and processes were needed to enhance the technical capabilities of the support consultants. Show less

I was in charge of the day to day administration and support of issues related to Mincom's ICT infrastructure. I was responsible for managing the Windows desktops and server environments, including support of the local area networks and business applications.In 1997 I transferred to the Mincom Managed Services division where my focus changed from managing a single customer (Mincom) to managing multiple clients under IT outsourcing contracts to Mincom Managed Services.As part of… Show more I was in charge of the day to day administration and support of issues related to Mincom's ICT infrastructure. I was responsible for managing the Windows desktops and server environments, including support of the local area networks and business applications.In 1997 I transferred to the Mincom Managed Services division where my focus changed from managing a single customer (Mincom) to managing multiple clients under IT outsourcing contracts to Mincom Managed Services.As part of the MMS Windows server support team, I was responsible for the administration and call handling of issues related to client Windows servers and associated LAN based infrastructure.My duties included installation and configuation of operating systems, backoffice applications, making proactive recommendations on hardware, network and operating system configurations, perform system audits as required, develop and implement backup and disaster recovery solutions.As Mincom gained more clients I transitioned customers from their internal IT support to the MMS support structure. I travelled to clients sites (QLD and interstate) to perform infrastructure audits, stabilise the environments and introduce standards in preparation for the transition to MMS support. Show less

Bachelor Of Information Technology, Data Communications

Associate Diploma, Computer Systems Engineering

Received the best ICT education in Australia.

Associate Diploma In Computer Systems Engineering, Information Technology