Jose Floran-Sanchez, Ms Email & Phone Number

Orlando, Florida, United States

During my tenure as the On-site support technician for Revel. I handle all on-site requests at the Inter & Co Stadium directly supporting all Orlando City, Orlando Pride, and COPA America soccer games and events.

Orlando, Florida, United States

As the Absen Technical Services Supervisor, I manage a team of 5-8 team members that include logistics, warehouse operations, LED repair, RMA operations, demo preparation, and technical support calls.Have worked with Disney, Universal Studios, San Antonio Spurs, Utah Jazz, Orlando City Soccer, and many more awesome projects.

Orlando, Florida, United States

Responsible for providing expert assistance to our customers in resolving technical issues related to our products. This role involves diagnosing problems, guiding customers through troubleshooting and installation processes, and collaborating with internal teams to ensure full dedication and support from Absen Inc. Additionally, the Sr. Technical Support Engineer will play a key role in gathering customer feedback to improve product reliability and functionality. Strong communication skills… Show more Responsible for providing expert assistance to our customers in resolving technical issues related to our products. This role involves diagnosing problems, guiding customers through troubleshooting and installation processes, and collaborating with internal teams to ensure full dedication and support from Absen Inc. Additionally, the Sr. Technical Support Engineer will play a key role in gathering customer feedback to improve product reliability and functionality. Strong communication skills and a deep understanding of LED video wall technology are essential for success in this position. Show less

Orlando, Florida, United States

I am a problem solver. Your LED board is out of whack? Need advice or training on how to use our product? I am your guy! As a technical service engineer for Absen Inc., I am expected to have an understanding of complex networking and troubleshooting knowledge to reprogram LED boards that are manufactured by us. An average day at Absen Inc., I am providing nothing less than exceptional customer service and technical support to our respective client base to help them resolve basic issues to the… Show more I am a problem solver. Your LED board is out of whack? Need advice or training on how to use our product? I am your guy! As a technical service engineer for Absen Inc., I am expected to have an understanding of complex networking and troubleshooting knowledge to reprogram LED boards that are manufactured by us. An average day at Absen Inc., I am providing nothing less than exceptional customer service and technical support to our respective client base to help them resolve basic issues to the most complex possible through software and hardware knowledge. Show less

Orlando, Florida, United States

Florida, United States

During my time with AVI SPL, I served on a team of 6 technicians who served as the main point of contact for both scheduled and unscheduled (VMR) conference calls. The Conference Producer will perform as part of the overall company Global Conference Services team by delivering remote technical audio / video support for customer video collaboration environments. Essential Duties and Responsibilities • Main point of contact and interface for assigned clients • Complete site… Show more During my time with AVI SPL, I served on a team of 6 technicians who served as the main point of contact for both scheduled and unscheduled (VMR) conference calls. The Conference Producer will perform as part of the overall company Global Conference Services team by delivering remote technical audio / video support for customer video collaboration environments. Essential Duties and Responsibilities • Main point of contact and interface for assigned clients • Complete site certifications, room sweeps and ensure fidelity of the customer video environment • Responsible for the uptime and readiness of all video and managed AV equipment within the conference room • Connect and monitor/manage scheduled video conferences Provide Meet & Greet services where required (live audio and video checks) • Customize Telepresence site framing for each customer conference • Troubleshoot any technical issues during conferences and provide alternative options for connection if needed Monitor conferences live in person or via computer desktop • Complete logs and case notes for all managed events • Monitor and respond to alerts for all monitored/managed devices under contract • Record conference details accurately in a shared database • Create new cases for issues and manage level I tickets to resolution or escalate appropriately • Answer phones and alarms in support of on-going conferences • Perform escalated troubleshooting and training to clients and internal teams as needed • Responsible for capturing network files, logs and data entry into department database • Attend department meetings and training as needed Show less

Orlando, Florida, United States

Throughout my tenure as an Audio Visual Technician at PSAV, I was responsible for the setup and operation of small to medium scale audio visual systems to include setting up small room sets with audio mixers, projectors, and lighting rigs. During this role, my key day to day operation included setting up these systems and providing the customers with solutions to their audio visual needs for meetings and classes. Outstanding Customer Service was an essential factor to my success during this… Show more Throughout my tenure as an Audio Visual Technician at PSAV, I was responsible for the setup and operation of small to medium scale audio visual systems to include setting up small room sets with audio mixers, projectors, and lighting rigs. During this role, my key day to day operation included setting up these systems and providing the customers with solutions to their audio visual needs for meetings and classes. Outstanding Customer Service was an essential factor to my success during this role! Show less

Remote

During my tenure at Rich Music LTD, My main responsibility as a Graphic Designer is to work directly under the Art Director and provide quality designs that would bring the creative vision of the company to life. I have been responsible for creating content for label artists: Sech, Dalex, and Justin Quiles to release on their social media. I also created graphic content for label sub-divisions Morplay Digital and The Social Hive. Sech was nominated for 3 Latin Grammy’s and artwork i designed… Show more During my tenure at Rich Music LTD, My main responsibility as a Graphic Designer is to work directly under the Art Director and provide quality designs that would bring the creative vision of the company to life. I have been responsible for creating content for label artists: Sech, Dalex, and Justin Quiles to release on their social media. I also created graphic content for label sub-divisions Morplay Digital and The Social Hive. Sech was nominated for 3 Latin Grammy’s and artwork i designed in lieu of Rich Music congratulating him for his hard work, was published in Billboard Magazine 2019 Latin Power Players Edition. Show less

I was a postal clerk at the largest Fleet Mail Center in the Navy located in Yokohama Japan. I helped process incoming mail from the United States and delivered mail and parcels in a timely fashion to US Service members in the Far East region. After serving as a postal clerk in the Fleet Mail center I was transferred to a Anti-submarine warfare squadron in Jacksonville, Florida. At this location I served as a Hazmat Clerk and Tool Coordinator. As the Hazmat Clerk, I was responsible for the… Show more I was a postal clerk at the largest Fleet Mail Center in the Navy located in Yokohama Japan. I helped process incoming mail from the United States and delivered mail and parcels in a timely fashion to US Service members in the Far East region. After serving as a postal clerk in the Fleet Mail center I was transferred to a Anti-submarine warfare squadron in Jacksonville, Florida. At this location I served as a Hazmat Clerk and Tool Coordinator. As the Hazmat Clerk, I was responsible for the accountability and secure transfer of hazardous materials required during daily operations. I was responsible for ordering and replenishing Hazardous Materials when the inventory was low. As the Tool Coordinator I was responsible for conducting inspections and ensuring the safety regulations were being met throughout daily maintenance operations. Show less

Orlando, Florida Area

During my internship with istandard, I was responsible for recruiting music producers and performers for our music production and songwriting showcase that took place monthly across major cities in the United States. Cities the events would take place include but are not limited to New York, Los Angeles, Miami, and Atlanta. Towards the end of my internship with Istandard I became a member of their social media team in which I was directly responsible for answering messages, creating and posting… Show more During my internship with istandard, I was responsible for recruiting music producers and performers for our music production and songwriting showcase that took place monthly across major cities in the United States. Cities the events would take place include but are not limited to New York, Los Angeles, Miami, and Atlanta. Towards the end of my internship with Istandard I became a member of their social media team in which I was directly responsible for answering messages, creating and posting engaging content for istandard's twitter (22k followers). Show less

Remote

Music Entrepreneur Club is an online Educational platform in which i served as educator, moderator, and assistant to Chris “Kato” Ju, founder of MEC sub-division Beat Club. During my role as assistant to Kato in Beat Club, i helped organize weekly events that responsibilities included scheduling guest speakers, organizing contests, helping members nagivate the platform, moderating the online forum, and teaching members music production and mixing techniques within digital audio workstations… Show more Music Entrepreneur Club is an online Educational platform in which i served as educator, moderator, and assistant to Chris “Kato” Ju, founder of MEC sub-division Beat Club. During my role as assistant to Kato in Beat Club, i helped organize weekly events that responsibilities included scheduling guest speakers, organizing contests, helping members nagivate the platform, moderating the online forum, and teaching members music production and mixing techniques within digital audio workstations Logic Pro X, Pro Tools, and Presonus Studio One. Show less

Puerto Rico

During my time at Burlington as a Customer Service Representative, my primary role included returning and exchanging items for customers. I also helped cashiers count and balance their tills at the end of the night and acted as a cashier when my assistance was needed.

Orlando, Florida Area

Master Of Science - Ms, Arts, Entertainment, And Media Management, 3.91

Activities and Societies: Grammy U During my Mastery journey at Full Sail University, i participated in courses such as Executive.

Bachelor Of Arts - Ba, Recording Arts, 3.72

Activities and Societies: Modular Synth Club