Jose Gomez Email & Phone Number

United States

Beverly Hills, California, United States

Manage and organize a uniform inventory of over 600 employees.Keep track of the lifecycle of each individual garment from the first use to its final discard. Reduce costs and waste by reusing acceptable worn uniforms as individual backups. Use of RFID technology to electronically read tags, to be automatically identified, counted and tracked. Responsible for each uniform, monitor inventory levels, and keep accurate location of each garment.Record laundry activity to eliminate losses and overcharges with the partnering laundry company.

Beverly Hills, California, United States

Oversaw operations and was the acting Manager on Duty with an efficient overnight workforce.Key communication between IRD, Security, and Housekeeping to provide exceptional guest service.Problem-solving with immediate impact on guest concerns to reduce negative feedback.Accounting and Excel spreadsheets to provide accurate reports with summaries of operation metrics.Demonstrated adaptability with guest requests and provide comfort to all guests and visitors. Reduced guest complaints by providing exceptional service during the overnight shift, making sure all guest requests were met within an acceptable timeframe.Discreet when handling confidential information of a high-profiled individual or group.

Beverly Hills, California, United States

Perform inspections of guest rooms and identifying maintenance issues rapidly, enhancing the overall guest experience. Accurate communication with the front desk, security, and food & beverage staff members to deliver professional and tremendous service.Demonstrate versatility, independence, and adaptability with special guest requests and other various tasks during operation. Ensuring a welcoming and comfortable environment for guests, visitors, and colleagues.

Orange, California, United States

Worked alongside nurses, physicians, and other healthcare professionals to facilitate accurate procedures while abiding by hospital policies.Led a team during a global pandemic by practicing safe working methods and educating on diseases, infections and other precautions, such as: Airborne, Droplet, and Contact rooms. Reduced exposure to diseases while perfoming at an effective rate.Met the demand set by hospital executives for operating rooms to be sanitized and ready for incoming surgeries.88% of surgical rooms were sanitized under 15 minutes. Kept a record of all inspected terminal cleanings at end of day.

Anaheim, California, United States

Provided extraordinary guest services when resolving concerns and creating magical experiences.Strong communication with cast members and guests with precise park information, such as: park entertainment, attraction wait times, and knowledge of emergency procedures.Exceeded guest expectations while maintaining safety and efficiency as priority during park operation. Maximized Operational Hourly Ride Capacity to give guest the best attraction experience.Reduce attraction downtime by performing at an efficient rate while keeping safety as the key priority.

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General