Jose Lopez Email & Phone Number

Stockton, California Area

- Sets up circulation desk for daily activities; turns on terminal, pulls unclaimed reserves, prepares cash drawer and desk supplies.- Checks library books and materials in and out utilizing a computerized system; empties book drops.Registers and issues library cards to patrons; checks patron status to verify registration information; explains library circulation policies and procedures. - Calculates and collects fines and other charges for overdue, lost or damaged books; records and balances daily receipts.- Assists library paraprofessional and professional staff, and refers difficult or unusual problems to appropriate supervisory or professional staff members.- Responds to basic patron requests for directional information and materials and refers questions of a more technical or reference nature to appropriate staff members.- Contacts patrons regarding; returned mail/address verifications; receives, verifies and releases materials for online reserve requests.- Performs general clerical and typing work; unpacks and sorts daily book shipments and distributes as indicated.- Receives returned books and materials, and examines items for damage; sorts returned materials for return to local shelves or for shipment to other library locations.- Operates computer terminal and other standard and library office equipment.- Maintains records and files related to library services activities and projects, including interlibrary loan.- Assists in a variety of assigned special projects and services.- Receives, claims, and inventories periodicals, subscriptions/serial publications.

- Assisting the store manager in executing store operations during scheduled shifts.- Create a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. - Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift- Maintain regular and consistent attendance and punctuality- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. - Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.

- Meeting customer needs and taking steps to solve food or service issues.- Working well with teammates and accepting coaching from management team.- Having a clean and tidy appearance and work habits.- Communicating with customers, teammates and managers in a positive manner.