- Atualização e validação de rotinas de relatórios e indicadores de desempenho;- Análise detalhada de dados, comportamentos e insights para suporte à tomada de decisões;- Coordenação e acompanhamento de projetos em colaboração com a equipe de analistas;- Utilização de ferramentas como Pentaho, SQL, Excel e outras para captura e análise de dados;- Extração e elaboração de relatórios analíticos e sintéticos, fazendo uso de Macros/VBA.

I've worked on all fronts of projects using Qlik Sense, developing applications for various business areas such as Finance, Logistics, Fiscal/Accounting, Commercial, among others.- Requirements Analysis: Constant contact with clients and business users to understand requirements and determine project objectives.- Data Model Development: Performing the entire ETL process using Qlik Sense scripts, SQL, or extracting data through data APIs, organizing and joining data in a coherent manner for the development of accurate analysis.- Dashboard and Report Development: Building visuals using available resources in Qlik Sense as well ascommunity extensions for enhanced visuals. - Continuous Maintenance and Updates: After application delivery, ongoing monitoring is done to include new features, data, or adjustments as necessary.- Access Management and Best Practices: Granting access and assigning licenses for new user access,application of best practices, configuration of section access.

Installation/update of proprietary software owned by the company on clients in the legal sector, including law firms or legal departments of large companies;Analysis and resolution of errors through system logs and/or the database (MySQL/Firebird);Analysis for budgeting and subsequent execution of various service requests, such as: creation of triggers, updating/inclusion/deletion of records in bulk in the database, creation of additional fields within the system/database, development and installation of automations and extensions for the system;Management of the request queue, distributing activities among the team or to other responsible teams;Analysis of system bugs and critical errors and logging of calls for the development team to work on the fix.

I worked on projects with clients in various data processing and visualization technologies, such as Cognos TM1, Tableau and Python. Internally, I had Qlik View / Sense training, although I did not work directly with it.

- Database administration in several technologies, but with a greater focus on MS SQL Server; - Troubleshooting queries and performance issues for improvement;- Creation of stored procedures and triggers for automation and monitoring of the environment;- Control of logins and accesses.

- Active reception of customers or new leads via phone, email or chat;- Analysis of documents for compliance and risk reduction of financial fraud.

- Support to end users, execution of tests and analysis of IT infrastructure problems on servers and desktops;- Documentation of processes and troubleshooting of first level problems and assistance to the help desk team.

- Administration and management of Windows Server 2008 and 2012 servers;- AD administration, from creating users to applying GPOs;- Development of Powershell scripts to automate processes and monitoring of the environment;- Installation, configuration and maintenance of Microsoft and Citrix corporate software;- Resolution of requests and incidents, performance analysis, enforcement of best IT practices;- Assistance to the Service Desk team with problems in general with users and their respective computers, software and necessary configurations.

- Administration of Windows Server environments;- Exchange Server account administration- Support to end users, unlocking and creating accounts in AD;- Installation and configuration of networked printers;