On Tour Studios is an educational media company dedicated to bringing American history, culture, and the natural beauty of travel to audiences everywhere. We create engaging and insightful content that inspires lifelong learning and discovery, exploring destinations through a blend of historical storytelling, cultural insights, and stunning visuals. Our mission is to transform local travel experiences into captivating narratives that foster understanding and curiosity about America's diverse landscapes and communities.

Senior Program Manager for Amazon's Global Customer Fulfillment Organization, spearheading the integration of automated technologies across Amazon’s North American Cross-Dock sites and Outbound department. • Responsibilities included overseeing and driving the successful implementation of automated technologies to enhance efficiency and streamline operations.• Specialized in deploying software-based technology to create dynamic mechanisms for operational planning, labor tracking, and productivity forecasting while partnering with Amazon's Software Development teams. • Products deployed have resulted in annualized savings for Amazon exceeding $50 million.

Project Manager for Amazon's North American Customer Fulfillment team, leading the retrofitting and enhancement of legacy cross-dock facilities. • Successfully deployed productivity solutions for transshipment operations and upgraded aging technology across 21 cross-dock sites.• Launched more than 15 network projects that achieved a remarkable 46% year-over-year productivity gain. These initiatives contained extensive partnerships with Amazon Robotics, Operations Engineering, and external vendors to deliver projects that have resulted in an annual return of $44 million in savings and contributing to a lifetime savings of more than $200 million for Amazon.

Process Engineer focused driving site metrics, identifying performance barriers, and implementing cutting-edge projects to align the with network standards. • Contributed to the development of a universal plastic pallet, revolutionizing Amazon's operations and transportation. This innovation eliminated wood pallets from operational cycle, resulting in substantial cost savings amounting to millions for the company.

Inbound Shift Department Lead, guiding and developing Area Managers and a team of 1,000 associates, enhancing departmental efficiency, and excelling in project management.• Under my leadership, our team achieved a remarkable 30% improvement in productivity, setting a site record for prep pallets received during Amazon's peak operations. • Led the Inbound team to process 53 million units during peak periods, surpassing other shifts by 12% in units processed.• Operating with an unwavering commitment to associate engagement and safety, I ensured the site maintained an exceptional safety record, with 14 out of 30 weeks observing zero incidents and an impressive 28 out of 30 weeks without any recordable injuries.

Inbound Area Manager, spearheading daily operations while overseeing a team of more than 200 associates and Process Assistants. • My responsibilities included supervising the planning, forecasting, and production of millions of items for delivery to Amazon facilities and customers globally.• Under my leadership, the team processed a record-breaking 1.6 million units during Amazon's peak period in a single shift. • My commitment to team engagement was acknowledged when I was recognized as a top-tier engagement leader by the Regional IXD Director.

Supply Chain Business Analyst specializing in Vendor Managed Inventory (VMI), overseeing inventory management, and managing the production and transportation of ConAgra Brands orders for prominent clients such as Family Dollar, Dollar Tree, Delhaize Group, and SuperValu Inc.• Honored with two Genpact Silver Awards for my substantial contributions to client satisfaction and for my leadership role in outsourcing for a Fortune 500 company. • Recognized with ConAgra's Road Warrior award by the company's vice president for spearheading a remarkable 67% improvement in Customer Order Management for Family Dollar and successfully leading the outsourcing of ConAgra's customer order management business.

Customer Order Management Administrator, managing customer orders for C&S Wholesalers, Walgreens, Dollar Tree, Save-A-Lot, and Aldi.• Collaborating with sales, forecast, transportation, and procurement teams, I ensured streamlined processes that exceeded department KPI’s (Key Performance Indicators), leading to recognition in the form of a manager's award.• Maintained a 94% year-over-year fulfillment rate for Customer Promotions and 92% On-Time Delivery, netting a $300K improvement in customer orders for Value channel.

Senior Sales Analyst and lead for the Associated Wholesale Grocers team, overseeing deduction and cash flow management across 2000 AWG splinter stores.• Provided comprehensive administrative, financial, and analytical support for both the Unified Grocers and Associated Wholesale Grocers sales team. • Successfully recovered $800K in deductions through aggressive restructuring of the business model, developing team to become SME's (Subject Matter Experts) in different fields to service client and support the sales team.

Sales & Service Administrator for the Midwest Retail team, managing trade dollars using Trade Promotion Management (TPM) within the SAP SE platform. • Leveraging my experience in Finance, Sales, and Supply Chain, I oversaw budgeting, created business contracts, generated reports that facilitated payments, and engaged in forecast planning. I also served as a financial administrator for CPG (Consumer Product Goods) companies such as Spartan Nash Company and Schnucks Supermarket Company.

Process Assistant supporting the Area Management team in meeting production goals, staffing associates, managing labor hours, and leading in-house training.• Led and supervised an inbound team of over 300 employees, ensuring the efficient flow of receiving, prepping, and storing products while upholding safety and quality standards.

Inbound Problem Solver conducting comprehensive data analysis to identify and resolve product and shipment errors, addressing complex issues that disrupted daily operations. My role extended to conducting research projects as one of the original members of the Inbound support services team. • Spearheaded a team-based Kaizen initiative that substantially increased Vendor Receive rates from 234 units per hour to 700 unit per hour average. A 67% increase to units received per hour. • Played a pivotal role in the License Plate (LP) Kaizen, advocating for the utilization of the serial shipping container code (SSCC) for Vendor Receive, transforming Amazon's operational process to enable the receipt of entire containers rather than individual units.

Bank Teller managing a range of banking products, including savings and checking account deposits/withdrawals, check-cashing, loan transactions, and bonds management, consistently adhering to all relevant policies, procedures, and regulations.• Appointed as a Bonds Specialist, where I gained expertise in bonds and cash processing, worked extensively with government documentation, and fostered banking relationships within the growing Hispanic community. This involvement led to becoming one of the most trusted relationship bankers in town.

Retail sales associate specializing in tech support and efficiently excelling in processing sales within the emerging mobile phone sector. • Held the position of top salesperson for 18 consecutive months, earning recognition as the highest seller for the company in May 2006 and achieving the top seller position for Black Friday 2006.• Develop outreach marketing, promotional plans, and community sales booths at various festivals. These initiatives enabled our location to create competitive business models, directly challenging Verizon and AT&T which resulted in the creation of new stores within the region.

Assistant Store Manager and Regional Inventory Manager helping develop business transformation processes that turned a small skate shop into a successful athletic store. • My implementation of customer engagement programs, such as prioritized client lists, community marketing and outreach initiatives led to a 53% expansion of SKX Sneaker Kings' business. • Promoted to the role of Regional Inventory Manager for the Hazleton, Wilkes-Barre, Mt. Pocono, and Scranton, Pennsylvania locations.