Jose Manuel Rodriguez Andrickson Email & Phone Number

Barcelona, CT, ES

Barcelona, Catalonia, Spain

- Product update reports. As a new company with groundbreaking concept, product needs constant update to adjust to customer needs.- Customer performance analysis:Using Kibana/Elasticsearch, I create KPI dashboard to analyse customer perfomance to then optimise usage of our product.-Technical customer support. Verify API status and integration with third.

Barcelona, Catalonia, Spain

- Account Management: set up, onboarding, proactive follow-up and nurture relationship with current clients.- Analysis and suggestion of new initiatives for hotels to help improve direct bookings.- Monitor hotel results and data tracking to help hotels take better decisions.

Helping SME's develop Commercial, Marketing and Revenue strategies to promote business growth through:-Pricing their products-Creating and defining Standard Commercial Procedures-Conduct research to analyze market trends, customer behavior, and competitive landscape

Worldwide

Inspired by Stefan Sagmeister's The power of time off TED talk, I had long ago set as a goal take a sabbatical year. By my 30'th birthday I had reached the conditions that allowed me to take the most advantage of this plan: - I was mature enough to make this adventure a productive and growth focused- I had financial stability to go through a whole year.

Maldives

Lead the commercial team with the pre-opening planning and organization of the sales, reservations and logistics department by defining strategies, organising, recruiting and training team.- Researching market to define RIU's category and price range placement within Maldives hotel offers.- Defining logistic process for transportation of guests from Malé.

Zanzibar

- Executing commercial transition between former Hideaway of Nungwi to Riu Palace Zanzibar- Analyzing historical data to create new sales and revenue strategy- Training and integrating staff to Riu´s culture and commercial management software- Establishing commercial relations and contracting with new agencies from East Africa and Europe

Mauritius

-Develop pricing strategies for different channels-Sales forecast analysis-Transform historical data into valuable information for revenue strategies-Optimize occupancy/price ratio-Microstrategy reporting and presentation

Palma Area, Spain

Training program in marketing and sales departments within the Hospitality industry. -Competitor benchmarking-Execution of sales actions-Customer support

-Supervise the creation-edition of company content to present to customers.-Plan and design marketing strategy.-Expanding client network

Dominican Republic

-Build trustworthy relationship with the largest Import companies in Dominican Republic.-Balance a mix of price/quality to satisfy customer needs.-Research market needs for new product offerings

Dominican Republic

-Research product characteristics to meet customer requirements.-Follow up on commercial orders and requirements-Communication with Chinese factories to ensure product compliance

Santiago, Dominican Republic

-Design business plan for recycling plant-Investigating project problematics

Master'S Degree, Marketing With Concentration In Startup: Innovation & Leadership

Postgraduate In Research & Development + Innovation

Bachelor'S Degree, Marketing, Cum Laude