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Jose Mansilla Email & Phone Number

Chief Operating Officer @ Reporting Pal and Remote Freedom Connect | Leadership & Outsourcing at Reporting Pal
Location: Guatemala City, Guatemala, Guatemala 8 work roles 1 school
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Role
Chief Operating Officer @ Reporting Pal and Remote Freedom Connect | Leadership & Outsourcing
Location
Guatemala City, Guatemala, Guatemala

Who is Jose Mansilla? Overview

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Jose Mansilla is listed as Chief Operating Officer @ Reporting Pal and Remote Freedom Connect | Leadership & Outsourcing at Reporting Pal, based in Guatemala City, Guatemala, Guatemala. AeroLeads shows a matched LinkedIn profile for Jose Mansilla.

Jose Mansilla previously worked as Chief Operating Officer at Reporting Pal and Chief Operating Officer at Remote Freedom Connect. Jose Mansilla holds Music Education from Prairie View A&M University.

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Email format at Reporting Pal

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Reporting Pal

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Profile bio

About Jose Mansilla

As the Chief Operating Officer of Reporting Pal and Remote Freedom Connect, I leverage my 12+ years of experience and expertise in the BPO industry to help companies innovate and optimize their business processes. I have a strong background in recruitment, training, quality, and operations, as well as customer relationship management (CRM), mentoring, leadership and analytical skills.My mission is to provide companies with the best resources, tools, and solutions that support their customer facing operations. I work with a talented pool of professionals who have experience in supporting Fortune 500 brands and other BPOs in Latin and Central American markets. I also oversee business operations for Reporting Pal's digital transformation services using the latest technologies. I am passionate about delivering excellence, efficiency, and value to our clients and their customers.

Current workplace

Jose Mansilla's current company

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Reporting Pal
Reporting Pal
Chief Operating Officer @ Reporting Pal and Remote Freedom Connect | Leadership & Outsourcing
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8 roles

Jose Mansilla work experience

A career timeline built from the work history available for this profile.

Chief Operating Officer

Current

We help companies innovate through development and automation using the latest technologies.

Sep 2021 - Present

Chief Operating Officer

Current

Guatemala City, GT

We provide companies with resources that support Customer Service & Back-office operations. Our talent pool includes many of the resources that previously or currently support Fortune 500 brands for other BPOs in our region.

Sep 2021 - Present

Senior Project Coordinator

Faraday Electric Corp
May 2021 - Sep 2021

Senior Energy Advisor

Faraday Electric

-Client relations management-Coordination for Electric Vehicle Charging Installations in the greater San Diego and Orange County areas.

Sep 2019 - Feb 2021

Senior Negotiator

Icon Solutions

-Debt settlement for clients in the U.S

Oct 2018 - Sep 2019

Operations Manager

Madrid, Madrid, ES

-Started as Operations Supervisor-Promoted to Operations Manager. During this role I oversaw the following: Financial ProjectionsManagement of 6 Supervisors with 50+ frontline team membersStaffing & analysisOperations managementRecruitment

Oct 2017 - Oct 2018

Operations Manager

Vancouver, British Columbia, CA

-First wave TSR for premium technical support account involving Troubleshooting DNS, Email, Migrations and Administrator Console management for Google G suite customers.-Promoted to floor support-Promoted to Subject Matter Expert-Promoted to Operations Supervisor-Promoted to Support Area Supervisor (Overseeing Quality, Training & Subject Matter Expert.

Jun 2014 - Apr 2017

Customer Service Representative

Vancouver, British Columbia, CA

-Worked for two different accounts during my tenure as a CSR in the company which involved Credit Bureaus, Background Checks & Technical Support.

Dec 2011 - Jun 2014
1 education record

Jose Mansilla education

  • Prairie View A&M University
    Prairie View A&M University
    Music Education
FAQ

Frequently asked questions about Jose Mansilla

Quick answers generated from the profile data available on this page.

What company does Jose Mansilla work for?

Jose Mansilla works for Reporting Pal.

What is Jose Mansilla's role at Reporting Pal?

Jose Mansilla is listed as Chief Operating Officer @ Reporting Pal and Remote Freedom Connect | Leadership & Outsourcing at Reporting Pal.

Where is Jose Mansilla based?

Jose Mansilla is based in Guatemala City, Guatemala, Guatemala while working with Reporting Pal.

What companies has Jose Mansilla worked for?

Jose Mansilla has worked for Reporting Pal, Remote Freedom Connect, Faraday Electric Corp, Faraday Electric, and Icon Solutions.

How can I contact Jose Mansilla?

You can use AeroLeads to view verified contact signals for Jose Mansilla at Reporting Pal, including work email, phone, and LinkedIn data when available.

What schools did Jose Mansilla attend?

Jose Mansilla holds Music Education from Prairie View A&M University.

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