Oversee the organisation's data assets, including databases, data warehouses, and data lakes, ensuring data quality, accuracy, and integrityImplement and enforce data security measures, including access controls, encryption, and authentication, to protect sensitive information from unauthorised access and breaches.Establish and enforce data governance policies, standards, and procedures to ensure compliance with regulatory requirements and data usage best practices.Stay up-to-date with relevant data protection regulations (e.g., GDPR) and work to ensure that data management practices align with these regulationsMonitor and improve data quality by identifying and addressing data inconsistencies, redundancies, and errors through data profiling and cleansing.

Communicating effectively with other colleagues and mechanical patrols to provide a fast and efficient service that exceeds customer needs and meets company targets• Use of state-of-the-art logistical IT systems and inputting sensitive data with precision to maintain speed of service whilst complying with data protection• Providing a support line from patrols and recovery agents to answer customer and vehicle queries.• Co-ordinating and dispatch a fleet of mechanics and recovery agents to meet the day’s workload whilst ensuring the correct resources of provide for each task.• Handling customer complaints in a compassionate way that’s encourages the retention of customers and resolution of any problems that make occur.• Working in a fast-paced environment whilst maintaining accuracy, security and productivit

Delivering excellent customer services to ensure customers have a welcomed visit and wish to return again• Ensure all stock is correctly organised and rotated, whilst efficiently placing orders to prevent any missing items for customers• Providing advice and showing extreme attention to detail for each customer to ensure all their pets are being fed correctly and avoiding any specific allergens• Training new employees on stock rotation and expos till systems• Cash/Key Holding and lone working• Ensure a clean in safe work environment suitable for both customers and their pets• Routine equipment checks to ensure all freezers are running effectively to prevent spoiling of perishable goods

Ensure high quality food is delivered at exceptional speeds with accurate precision of orders• Maintaining a safe and clean working environment that excels the health and safety standard of the food industry• Ensuring stock is rotated correctly to prevent the spoiling of perishable foods• Training new recruits to a professional standard to able to conduct lone working• Flexing between multiple roles within the store to meet the demand and ensure orders are completed in acceptable times

Delivering high quality customer service at all periods of the day● Taking on leadership roles to facilitate the maintenance of service during busy periods.● Maintaining a clean and tidy work environment for the safety of workers and customers● Ensuring all items are to a high quality and standard● Clearing shop floors and ensuring clothes are organised neatly● Providing a safe environment for customer satisfaction