Joseph Boltz Email & Phone Number

Greater Pittsburgh Area

 •Articulate and communicate team assignments, projects, and assist with problem resolution •Coach the team in the selection and application of appropriate problem-solving methods and techniques • Provide guidance on work methods, practices and procedures • Assist the team and/or individual members in identifying the parameters of a viable solution • Make adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product • Monitor and report on the status and progress of work, checking on work in progress and reviewing completed work to see that the supervisor’s instructions on work priorities, methods, deadlines and quality have been met • Serve as coach, facilitator and/or negotiator in coordinating team initiatives and team building activities  • Maintain program and administrative reference materials, project files and relevant background documents • Prepare reports and maintain records of work accomplishments and administrative information, as required, and coordinate the preparation, presentation and communication of work-related information to the supervisor • Represent the team in dealings with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware, training and software, etc.), and securing needed information or decisions from the supervisor • Estimate and report to the team on progress in meeting established milestones and deadlines for completion of assignments, projects and tasks, and ensure that all team members are aware of and participate in achievement of team goals and objectives • Lead the team in assessing strengths and weaknesses and provide leadership to the team in exploring alternatives and determining what improvements can be made

Karns City Area School District

• Managed all operations for 4CTechnologies and its affiliate EnergycareUSA. This also included facilities management• Scheduled all project activities by interfacing with the business development and delivery teams to define and gather business and market requirements for the client. This also included approving timesheets and managing projects. • Human resources liaison for our company and our parent company PJDick Trumbull Lindy; Duties included managing the recruitment process for the companies, conduct initial screening interviews and organize all on boarding activities for ew employees.• Responsible for all purchasing and inventory control for both companies. Including all vendor relations.• Manage all of the accounting functions for both 4CTechnologies and EnergyCareUSA including but not limited to invoicing, accounts receivable and accounts payable. • Created and implemented new policies to ensure structured growth and decreasing costs for both companies.

• Managed the nation-wide implementation of Changepoint software to the 500 members of the Professional Services Group. This included creating training documentation and training both field analysts and Managers of Professional services.• Managed the international implementation of Changepoint software to the United Kingdom office of IKON Office Solutions. This entailed creating new documentation and traveling to the United Kingdom to train and implement the new software package.• Supported all users of the Changepoint software package remotely and with scheduled on-site training sessions. The Changepoint software implementation was an integral part of the increase growth of the Professional Services Group. The software allowed more fluid communications and greater control of resources and billable projects. • Strategically met with other IKON national managers to help grow the Professional Services Group from a cost center to profit driven entity within IKON Office Solutions. The projected revenue for Professional Services group will be 70 million in fiscal 2005.• Created and staffed the Field Operations Administration team. This team was created to manage a portion of the administrative duties for the approximately 50 nation-wide offices.

Pittsburgh, Pa

Managed implementation of national centralization effort to standardize all operational functions for 32 separate IKON Technology Services marketplaces. This included back office operations including purchasing, logistics, customer service, returns, software licensing, invoicing, vendor relations/contract negotiations and AP/AR reconciliation, reporting directly to the CFO. The total revenue for these 32 locations was 500 million.• IKON Technology Services nationwide operations responsibilities–manage implementation and training of Trend software that consolidated back office functions. • Member of a two-man team that created all training documents. Training documents were used to train back office resources and both inside and outside sales resources. • Implementation included a one-week training program for each resource and a 2-week implementation of the conversion from the old back office software packages to new Trend system.• Average savings for these conversions was $250,000.00 per year. These savings included resource reduction and streamlined operational functionality.• Responsible for support for each of the locations that were converted. This support included software, back office, resource management.• Managed successful relationship with World Wide Technologies, a technology company that was brought in to outsource product purchasing for the Technology Services division. IKON shifted its focus from Technology Services to its core of office solutions. Technology Services divisions moved their customers to World Wide Technologies as part of an outsourcing plan. • Member of Corporate staff directed to consolidate all accounting functions from local offices to corporate. Created and implemented plan to move Accounts Receivables and General Ledger to Houston; moved Accounts Payable to IKON Macon, Georgia office; moved all purchasing functions to the corporate office in Malvern Pennsylvania.