· Orchestrated 24/7 IT support services for both CONUS and OCONUS operations, directly supporting the Secretary and ten Assistant Secretaries of the Navy, ensuring zero downtime in mission-critical environments.· Managed comprehensive system and software upgrades across four Executive Level Staffs, enhancing operational capabilities and efficiency.· Revolutionized mobile communication travel kits to include Unclassified/Classified DATA, Video, and Voice capabilities, significantly… Show more · Orchestrated 24/7 IT support services for both CONUS and OCONUS operations, directly supporting the Secretary and ten Assistant Secretaries of the Navy, ensuring zero downtime in mission-critical environments.· Managed comprehensive system and software upgrades across four Executive Level Staffs, enhancing operational capabilities and efficiency.· Revolutionized mobile communication travel kits to include Unclassified/Classified DATA, Video, and Voice capabilities, significantly enhancing field communication reliability and security.· Directed a specialized team responsible for four Executive Communication Kits, integrating mobile Video/Voice/Data capabilities with Type 1 Encryption, facilitating secure global connectivity.· Conducted rigorous monthly and ad hoc security protocols including EKMS inventories and audits, maintaining 100% accountability of cryptographic assets valued over $400,000.· Authored Standard Operating Procedures for the Mobile Communications Team, standardizing practices and enhancing operational efficiency across global networks. Show less

· Maintained operational integrity of 38 fixed radio sites, ensuring uninterrupted high-level communications within the National Capitol Region.· Led system engineering efforts in NIPR and JWICS environments, enhancing network security and functionality through strategic incident management and response protocols.· Administered Windows Server 2016/2019 environments, achieving significant reductions in system vulnerabilities through meticulous patch management and system monitoring.·… Show more · Maintained operational integrity of 38 fixed radio sites, ensuring uninterrupted high-level communications within the National Capitol Region.· Led system engineering efforts in NIPR and JWICS environments, enhancing network security and functionality through strategic incident management and response protocols.· Administered Windows Server 2016/2019 environments, achieving significant reductions in system vulnerabilities through meticulous patch management and system monitoring.· Oversaw the creation and management of system access protocols and tools including Active Directory and SharePoint, enhancing user access and data integrity.· Developed and implemented a technical training program for a 15-person work center, delivering over 400 hours of targeted training that improved system knowledge and operational readiness. Show less

· Supervised a team of 45 personnel, achieving superior maintenance standards and system reliability across 32 VMs and over 900 network devices supporting 1,500 users.· Ensured the successful completion of 13,381 periodic preventative maintenance checks, maintaining system efficiency and reducing potential downtime.· Personally rectified critical network outages involving proxy and exchange servers, restoring systems to baseline and minimizing operational impact.· Managed the… Show more · Supervised a team of 45 personnel, achieving superior maintenance standards and system reliability across 32 VMs and over 900 network devices supporting 1,500 users.· Ensured the successful completion of 13,381 periodic preventative maintenance checks, maintaining system efficiency and reducing potential downtime.· Personally rectified critical network outages involving proxy and exchange servers, restoring systems to baseline and minimizing operational impact.· Managed the resolution of nine significant network incidents, ensuring rapid recovery and continuity of services.· Led a strategic LAN migration during facility upgrades, maintaining network functionality and user connectivity without service interruption.· Administered RHEL and UNIX servers, effectively managing system security and database functions to support mission-critical operations. Show less

· Led a team of 14 IT specialists in managing LF/VLF systems and secure communication networks, enhancing system stability and access for Defense Systems Network circuits.· Improved Help Desk operations by implementing asset management and ticketing systems, increasing response efficiency and user satisfaction.· Coordinated maintenance activities, ensuring minimal disruption and optimal system performance across multiple sites.· Enhanced network and system troubleshooting… Show more · Led a team of 14 IT specialists in managing LF/VLF systems and secure communication networks, enhancing system stability and access for Defense Systems Network circuits.· Improved Help Desk operations by implementing asset management and ticketing systems, increasing response efficiency and user satisfaction.· Coordinated maintenance activities, ensuring minimal disruption and optimal system performance across multiple sites.· Enhanced network and system troubleshooting capabilities through effective mentoring and escalation procedures, reducing downtime and improving operational response times.· Executed critical system updates and patch deployments via SCCM, enhancing system security and operational efficiency.· Fostered a culture of continuous improvement, training IT specialists in advanced support techniques and network management. Show less