Joseph Bubenko Email & Phone Number

Mount Airy, Maryland, United States

Mount Airy, Maryland, United States

Mount Airy, Maryland, United States

Mount Airy, Maryland

Columbia, Maryland

Provided Firepower customer service by troubleshooting Linux systems, software and networking problems. Reproduced customer issues in VMWare and physical lab environments.

Columbia, Maryland

Managed evaluation requests and advanced replacement orders. Maintained data integrity of Microsoft Access databases and Oracle Install Base records.

Germantown, Maryland

Translate the Sales and Opportunity forecast into a production build plan and material requirements plan. Identify long-term supply gaps and options to resolve them. Identify shortages in the forecast and expedite material delivery. Identify excesses in the forecast and reduce component liability. Ensure purchase orders are placed in a timely manner. Plan, schedule and monitor the movement of materials and products through the production cycle consistent with committed delivery. Schedule orders and manage order priorities taking into account material availability and production capacity. Work with Marketing and Order Management groups to establish order priorities. Oversee computer system transactions and resolve issues between JDSU and the contract manufacturers. Verify customer orders are booked correctly and help to resolve problems when the order isn't booked correctly.

Germantown, Maryland

Manage product backlog. Exercise judgment concerning availability of equipment and materials to optimize the efficiency of the product line's output. Direct technicians to complete tasks with the most productive and efficient approach possible. Capable of performing each process on the product line to assist where needed. Document test and configuration procedures used on the production line. Train contract manufacturer technicians to successfully outsource product line.

Germantown, Maryland

Perform the complete assembly of complex units consisting of several electronic subassemblies. Execute software downloads, board level tests and final tests in accordance with official procedures. Complete documentation for Change Process Manufacturing Evaluation tests and submit results for approval team's review. Inspect and configure units to customer's order. Complete a visual quality inspection of all parts, subassemblies and completed units. Record each unit's quality and customer data. Troubleshoot units and enter repair data into the quality database.

Allentown, Pennsylvania

Responsible for maintaining automated checkout lanes and the associated desktop computer systems. Complete hardware and software upgrades to the computers in the automated checkout lane network. Act as the primary customer contact to provide equipment service and repair. Control parts inventory to meet customer equipment requirements. Maintain assigned tools and equipment in good operating condition. Build positive relationships with store managers, store customers, other service providers, Help Desk staff, installation teams and other field service technicians. Assist in the transition of Productivity Solutions, Inc. to IBM when IBM acquired Productivity Solutions, Inc.

Germantown, Maryland

Perform the complete assembly of complex units consisting of several electronic subassemblies. Execute software downloads, board level tests and final tests in accordance with official procedures. Inspect and configure units to customer's order. Complete a visual quality inspection of all parts, subassemblies and completed units. Record each unit's quality and customer data. Troubleshoot units and enter repair data into the quality database.