Joseph Cornett Email & Phone Number

Flexible, hardworking, self-motivated technologist with a drive to succeed offering expertise in answering a high volume of incoming calls while handling in-person inquiries, using office equipment, keeping information confidential, and taking ownership of customer issues reported, seeing problems through to resolution. Innovative business partner, effective communicator, and problem-solving project manager with strong interpersonal skills who is known for building and maintaining positive, productive relationships to research, diagnose, troubleshoot, and identify solutions to resolve issues, and help customers install applications and programs. Collaborative, organized, multi-tasking leader and results-driven individual contributor with demonstrated successes in partnering with diverse, cross-functional teams to resolve network issues, configure operating systems, use remote desktop connections to provide immediate support, use email / chat applications to share quick answers and simple IT issues, follow standard procedures for proper escalation of unresolved issues to the appropriate internal team, prepare accurate / timely reports, and document technical knowledge.

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  Southeast Community College

  Computer Information Technology