Joseph Covington Email & Phone Number

Dublin, County Dublin, Ireland

Business Intelligence Reporting Lead for SMC-Corporate Azure, Digital Sales for Enterprise and Digital Start-Ups initiatives, supporting several lines of business. Delivering world class business intelligence reporting mechanisms through several agile development teams.

County Dublin, Ireland

• Global Requirements developer for Digital Sales Excellence Business Intelligence.
• Subject Matter Expert for Corporate Account Whitespace Reporting.
• Enabled Pipeline Creation and Ownership and Seller Participation views to enable decision support systems for SMC EMEA Field, Digital and STU leadership.
• Continually delivering week over week Azure Consumed Revenue, reporting for progress toward quota retirement.
• Facilitation of standardized set of ROB reporting standard reporting architect.
• Product Owner, Developer and Support for adhoc and stopgap reporting mechanisms. Proficient in DAX, MDX and SQL within use of presentation layers Power BI and Excel.

Reno, Nevada Area

• Operations Business Intelligence Product Owner for Commercial Line of Business delivering scalable classical and advanced analytics solutions to the Regional Operations Center business stakeholders (Business.
• COSMIC CRM BI Product Owner for Volume Licensing: COSMIC BI Solutions are consumed daily by over 1000 worldwide users from various business segments (Operations, Field Sales, Finance, etc)
• Ensures proficiency and utilization of analytics solutions by delivering training seminars (BI University). Users are proficient with Microsoft Business Intelligence products Including: SSRS, SSAS, SQL Adhoc Queries.
• Classical Analytics –Managed the delivery, design, implementation and training for Business Intelligence Operations solutions for Volume Licensing.
• Advanced Analytics – Experienced Product Owner working with Core Services Engineering data scientists for delivery of advanced analytics solutions including:o Partner Feedback Analytics Project: Delivered a Near Real.

Reno, Nevada Area

• Data Insights Program Manager
• Drove Data Analytics Program for the General Operations Center, Online Services Division of Microsoft.
• Created SQL Server Instances to build and deploy operational metrics for Microsoft Online Services Business Intelligence Decision Support Systems.
• Calculated and Maintained 72 monthly metrics pertaining Online Services Operations, including: IT Defect Management, Billing Projects, Service Call Cycle Times, Quality and Audit and Invoice Quality.
• Researched, Evaluated and Disseminated Root Cause Analysis for Analytics adverse trending measures.
• Delivered Geographical Analytics utilizing PowerView and PowerPivot tools integrated into SharePoint 2013.

Reno, Nevada Area

• Process Project Manager for Original Equipment Manufacture Alignment and Simplification Project which brought diverse business processes in alignment between multinational operations centers.
• Lead Enhancement documentation drafting resource for Business Requirements SAP and internal Information Systems release cycles for FY13/14.
• Initiated data analytics for Contract Revenue Management Team, Agreement Renewal Project to facilitate better understanding of agreement renewal cycles.
• Accurately forecasted 42 FY13 purchase order amounts using historical data and regression analysis techniques.
• SharePoint Administrator for Contract Revenue Management Team, Agreement to Invoicing Team.

Reno, Nevada Area

• Solution Manager (June 2011 – April 2012)
• Defect Manager across Microsoft Legacy Information Systems related to priority 1 and priority 2 issues.
• Lead SD resource during fiscal year 12 across 4 quarterly releases and planned agile releases managing the envisioning, design and deployment phases for defects.
• Successfully navigated through ambiguous situations across Microsoft’s OEM IT landscape.
• Drove and owned accountability across multiregional functional groups delivering value and improvement in the defect management space.

Reno, Nevada Area

Audited Census operations data Maintaining database (DAPS) for new/current employeesAuditing daily pay log spreadsheetHiring potential enumeratorsCompleting training packets for prospective employees

Reno, Nevada Area

Created Database using Microsoft AccessUsed VB.net coding to improve user interfaceOrganized 20 years of Course Curriculum Changes/DeletionsElectronically imaged over 12,000 documents Maintained/Updated Graduation reports for University weekly

Reno, Nevada Area

Created demographic reports for Admissions and Records Supervisors Created Student Organization for VeteransMaintained/Updated database of Veterans (VAONCE)Certified veterans within parameters of Department of Veteran Affairs doctrineAudited Veterans with benefitsCertified over 430 Veteran’s Benefit packages in accordance with regulations governed by the.

Master'S Degree, Management Information Systems

Bachelor Of Science - Bs, Management Information Systems, General, 3.54/4.0

Bachelor Of Science - Bs, Economics, 3.52/4.0