Joe Crisafulli Email & Phone Number

Charleston, South Carolina Metropolitan Area

• Triage alerts to identify critical security incidents
• Responsible for (24/7) security support and monitoring
• Review detection engineering code to identify vulnerabilities and enhance detection capabilities
• Tune detection systems to enhance accuracy and reduce false positives
• Create visually engaging dashboards in Elastic to provide insights into security data, facilitating efficient tuning and threat detection
• Collaborate with cross-functional teams to implement… Show more

Pottstown, Pennsylvania, United States

• Was responsible for creating and maintaining - SOP’s, Security Policy and Implementation Guidelines
• Azure Sentinel incident response management and threat analysis
• Proactively monitored Azure data usage to help maintain costs and retention determinations
• Monitored Microsoft Intune compliance for clients company owned/user owned devices
• Created and tuned automation alert logic for SIEM/SOAR
• Reviewed and enabled new analytics rules

• Analyzed network flow data for anomalies and detected malicious network activity
• Provided real-time guidance to clients on network security incidents
• Conducted proactive monitoring, investigation, and mitigation of security incidents
• Performed Azure Sentinel incident response management and threat analysis
• Was responsible for (24/7) cloud security support and monitoring
• Conducted threat hunting based on internal and external threat intelligence

• Switch, Router, Firewall, configuration and deployment
• Remote desktop support
• Windows Server management
• Onsite IT support and hardware deployment

Albany, New York Area

• Created and maintained billing procedures and checklists
• Stored and maintained quality of clothes
• Communicated with existing clients via phone or email to develop and maintain professional relationships
• Spoke with clients about finalized bill on request
• Contacted insurance adjusters about itemized checklists
• Conducted market research in order to identify potential clients and areas for revenue increase

Albany, New York Area

• Answered questions regarding the store and its merchandise
• Greeted customers and ascertained customers’ needs
• Stocked shelves and supplies and organized displays
• Trained and served as a peer coach for new store employees

Albany, New York Area

• Negotiated contracts with customers and ensured all documentation was complete
• Ensured all financial paperwork was processed and maintained, verified payment amounts and billing
• Built partnerships with customers and drivers throughout the United States
• Answered emails and phone calls in a timely and professional manner
• Edited and contributed to software documentation/knowledge base
• Continually analyzed the logistics market to determine freight rates, ensuring… Show more

Albany, New York Area

• Summer 2017 Winter 2017 Internship
• Completed PC setups for clients
• On-Site IT work and customer service
• PC Repair for clients
• Installed new hardware for clients

Buffalo/Niagara, New York Area

• Unloaded incoming shipments
• Processed orders for transportation
• Moved and organized pallets of merchandise
• Participated in the breakdown and assembling of some merchandise

Master Of Science - Ms, Cyber Security

Bachelor Of Science - Bs, Computer Science

Activities and Societies: Rugby Team President( 2016-2018 ) Rugby Team Vice President and Social Chairman(2014-2016)

High School Diploma

Activities and Societies: O'Donovan Rifles Drill Team member (2012-2014)