Joseph Blocker Email & Phone Number

As a Claims Supervisor at GEICO, I lead a team of 8 or more individuals in handling auto insurance claims with efficiency and quality. I conducted reviews, audits, and training to ensure compliance with state and company policies, as well as customer satisfaction. I have over a decade of experience in the insurance industry, progressing from Liability and Property Damage to Injury Claims, where I investigated driver negligence and assessed damages and injuries.I also hold an MBA in Project Management from Ashford University, which has enhanced my skills in planning, organizing, and executing complex projects. I have a strong commitment to helping others succeed, as evidenced by my year of service with AmeriCorps at the Tariq Khamisa Foundation, where I mentored at-risk youth in disadvantaged communities. My ultimate goal is to leave this world better than I found it, and I'm eager to join an organization that shares this vision. I'm open to relocation and travel for the right opportunity.

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  Claims Supervisor

  Aspire General Insurance

  Feb 2024 - Present - San Diego, California, United States

  Supervised a team of 8 individuals, ensuring the efficient and high-quality execution of their responsibilities. Conducted comprehensive reviews of claim files and monitored phone call interactions to maintain the highest standards of performance. Carried out audits to identify and address broader file handling issues while ensuring adherence to state Department of Insurance (DOI) guidelines and company policies.Prior to Supervision I Assumed various roles within the claims department, starting with Liability and Property Damage where I investigated driver negligence in accidents, consistently adhering to state DOI guidelines and company expectations. Progressed to handling injury claims for both insured individuals and claimants without insurance, ensuring equitable settlements for all parties. Managed serious injury and litigated claims, demonstrating proficiency in complex claim handling. Actively contributed to company success by taking on leadership roles and assisting teams.when it became availably I led the GEICO LGBTQIA+ Pride Employee Resource Group (ERG) as a West Region Lead, successfully organizing Pride Parade participation and fundraising efforts. Additionally, facilitated events for ERG members, focusing on community education and career enrichment.