Joseph Disanto Email & Phone Number

• Designed a SOAR playbook, along with supporting Python scripts, to automate the ingestion and workflow of ad-hoc security incidents reported to the SOC, eliminating the need for manual ticketing.• Responded to a variety of security incidents, including endpoint, network, cloud, operational technology, and SaaS alerts, utilizing SIEM/EDR tools, and performs mitigation and remediation as necessary.• Performed static and dynamic malware analysis to discover IOC’s and collect intelligence on malware.• Wrote, validated, implemented, and tuned detection logic using Splunk, YARA, and YARA-L.• Built a Splunk dashboard to streamline the investigation of potentially compromised users, resulting in reduced Splunk performance overhead and 75% less time spent on manual tasks.• Authored processes and documentation for incident response tasks, enhancing operational efficiency.• Communicated the details and outcomes of all self led escalated incidents to our leadership team.

• Troubleshot hardware, software, networks, virtual machines, and printers, reaching out to 3rd party vendors and ISPs in the troubleshooting process as required. • Made configuration changes to SonicWall’s and Cisco Umbrella SWG as needed to filter content.• Responded to and analyzed business email compromises with the help of Proofpoint, Exchange Online, and various open-source tools such as VirusTotal, MxToolbox, and urlscan.io. • Utilized Huntress to scan, remediate, and respond to threats and alerts from 2000+ endpoints.• Managed 150+ Active Directory/O365/Azure AD hybrid environments.• Utilized powershell to automate basic tasks such as resetting passwords, delegating permissions to mailboxes & calendars, perform Azure Connect syncs, and making registry changes.• Renewed expired SSL certificates for Exchange servers through GoDaddy, greatly reducing downtime.

Watertown, Connecticut, United States

• Multi-tasked to serve hundreds of patrons daily, while managing large volumes of inventory and maintaining customer satisfaction.• Delegated tasks to other deli clerks as a leader of the department in order to maximize productivity.• Trained over 15 new hires on customer service protocols and communicating effectively through stressful encounters with customers.• Promptly troubleshooted and repaired label printing/price computing scales.• Obtained comprehensive knowledge of inventory to help inform customer selections.